ISO logoMetal Supermarkets West Bromwich has been awarded ISO 9001:2015 accreditation by the IQS UK Standards Audits Division for continued exceptional performance in the areas of Quality Management Systems.

The certification is a testament to Metal Supermarkets’ continued focus on customer service, quality products and services, process improvements and implementation of standards with the aim of better serving its diverse customer base across the United Kingdom.

“I am extremely proud of our team’s commitment to excellence and ability to maintain the highest-quality standards which have allowed us to achieve this certification,” said Ian Parsons, Franchisee of Metal Supermarkets West Bromwich.

These steps include a documented Quality Management System incorporating all of policies and procedures and an internal commitment to maintain employee competence and awareness through on-going training.

ISO 9001 is the internationally recognized standard for Quality Management Systems and is the most widely used Quality Management Systems (QMS) standard in the world, with over 1.1 million certificates issued to organizations in 178 countries. It is awarded to businesses that deliver consistently high-quality products and services, become more efficient and improve customer satisfaction.

To achieve accreditation, Metal Supermarkets West Bromwich successfully demonstrated its processes to an independent external auditor who ensured they are being executed based on documented policies and rigorous standards.

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