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Employment Opportunities

Metal Supermarkets® is expanding rapidly and is always looking for experienced metal people!

The ability to work in a small, resourceful team-based environment focused on delivering world-class customer service is critical in all roles. Perhaps you don’t have any metal experience? Well, we are always looking for enthusiastic, hardworking people, sales and customer service-focused people wanting to grow with us, so you are welcome to get in touch. Perhaps Metal Supermarkets is the opportunity you are looking for!

Store Manager (Trade Counter)

Glasgow (Govan)

Passionate B2B Leader Required! This is the opportunity you have been waiting for!

We need a operationally well organised, sales and business focused Store Manager to join our team to build on the established foundations of our Govan Store.

Metal Supermarkets UK (MS) is a network of metal distribution stores. MS has been active in the UK for over twenty years and is part of the Metal Supermarkets Family of Companies (MSFC), headquartered in Toronto, Canada. MSFC is the world’s largest supplier of small quantity metals with a primary focus on ‘Business to Business’ customers, such as small and large manufacturers, tool and die shops, machine shops and fabricators, hospitals, government agencies, schools and universities.

Our Stores carry most standard shapes and grades of black and bright steel, aluminium, stainless, brass, and copper and will source non-stock material upon customer request. Value added services such as production cutting, hole punching and guillotining are also available at most locations.

For more information, please visit https://www.metalsupermarkets.co.uk/about-us/

KEY RESPONSIBILITIES INCLUDE:

Sales and Business Development:
  • Ensuring the store achieves sales and profitability targets
  • Budget recommendations for management
  • Implement marketing and sales resources
  • Involvement in strategic initiatives to achieve/surpass budgeted sales and profit objectives
Customer Service:
  • Build and maintain a customer service and sales focused culture within the store
  • Liaise with customers and industry representatives to evaluate and promote improved and expanded services in the store area
  • Provide consistent, superior customer service by ensuring that all customer needs are recognized and serviced, and that satisfaction is exceeded at all times
Human Resources:
  • Maximize individual and team potential of all store staff, establish performance expectations and standards; provide constructive feedback, coaching and training, evaluating performance, etc.
  • Recruitment of approved positions within the Store
  • Plan, prepare and approve work schedules, vacation requests and overtime
  • Ensure compliance with company safety procedures, including training staff in safety procedures
Store Operations:
  • Manage store operations including customer assistance, purchasing, quoting, tele-sales, product sourcing and material handling
  • Manage the purchasing of stock and services, distribution, warehousing, sales records, strong controls of cash whilst ensuring adherence to policy and procedures
  • Ensure inventory accuracy through regular cycle counts, effective product management in ERP system, daily analysis of negative stock on-hand, and the effective implementation of inventory control policies and procedures including purchasing, receiving, scrap, and shorts
  • Ensure proper maintenance of company vehicles and equipment
Requirements:

The ideal candidate will be a passionate leader responsible for the Store including hitting/exceeding targets, by making decisions acting on your own initiative alongside guidance, policies and procedures, training, and liaising with Management where needed.  You will be a manager commanding respect from your team with excellent communication skills whilst assisting them where necessary and have the following knowledge, skill and/or ability:

  • Read, analyse, and interpret, technical procedures or governmental regulations
  • Multi-task, establish priorities and manage conflict
  • Able to recognise problems, review data, establish facts and draw valid conclusions
  • Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with necessary variables
  • Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume

You will be a good people manager who is confident, assertive, focussed, organised, influential, persuasive, and, adheres to rules and procedures.  Experience is required on a Trade Counter, Warehouse Stock Management and B2B operations.  Computer proficiency including MS Office, fluent in written and spoken English, strong maths skills and a Category B Manual Driving Licence, good attendance and time-keeping are all required.

What We Offer:
  • Competitive base salary of £33,852 per annum plus:
    • You receive a guaranteed incentive of £3,000 for the first 12 months! You can earn more than this as our Annual On Target Incentive = £4,790
  • Additional pension contributions/holiday options offered after 2 years
  • Working hours are 8.00am-5.00pm Monday-Friday, plus 8.00am-12.00pm every second Saturday (between 40 and 44 hours per week)
  • Full uniform provided including boots
  • Opportunities for advancement as we grow
If you like a challenge, have similar experience to our role and, would like to learn more about Metal Supermarkets and our vacancy, apply now.

Interested candidates can apply to this position by emailing a resume with a cover letter to [email protected].

Trade Sales Counter Representative

Southampton

Metal Supermarkets is the world’s leading small quantity metal distributor. Our Stores offer a wide variety of metal types, shapes and related services … and we do this fast! Metal Supermarkets Stores serve a wide and diverse range of Business customers and the general public.

We need a sales target smashing Trade Sales Counter Representative with excellent customer service skills. You will be a first point of contact for our customers in our Metal Supermarkets Southampton Store working face to face, via email or over the phone. With our comprehensive training program to help with skills and metal knowledge you will offer help and advice to customers, process their orders through to delivery, liaise with suppliers, etc.

Working within a team environment you will focus on sales targets and conduct yourself in a professional manner conducive to generating a team attitude toward maintaining effective customer relationships.

Primary Responsibilities:
  • Provide superior customer service and a high level of customer satisfaction
  • Work towards defined sales targets using Metal Supermarkets POS sales system
  • Build new and maintain current customer relationships through efficient quote management, order processing, sales, providing customer updates, managing delivery and stock requirements, etc
  • Organise some purchases to ensure delivery and stock requirements are met
  • Working within your team you will assist with some material handling and metal processing to ensure we deliver outstanding customer service
  • Perform other duties as directed by the Assistant or Store Manager
Qualifications/Experience:

The ideal candidate will have the following attributes:

  • Possess strong communication and interpersonal skills
  • Proficient with the use of computers
  • One year of customer support experience processing customer orders, and handling quotes, queries, etc
  • Self-motivated with an acumen for sales and a passion for customer satisfaction
  • Trade counter experience would be an advantage
  • Metal and metal related product knowledge are a benefit but not essential
What’s in it for you?!!
  • Wage £12.50/hr equivalent to £27,300 pa plus bonus as below:
  • You receive a guaranteed bonus of £1,800 in your first year! Our Annual On Target Incentive = £3,080 although you can earn more than this as it is uncapped, the more the Store beats target the more you earn!!
  • Additional pension contributions/holiday options offered after 2 years.
  • Working 40 hours per week, Monday to Friday 8.00am – 5.00pm, plus you will be required to work 4 hours every second Saturday from 8:00am – 12:00pm
  • Uniform provided including boots
  • Opportunities for advancement as we grow

Interested candidates can apply to this position by emailing a resume with a cover letter to [email protected].

Trade Sales Counter Representative

Leeds

Metal Supermarkets is the world’s leading small quantity metal distributor. Our Stores offer a wide variety of metal types, shapes and related services … and we do this fast! Metal Supermarkets Stores serve a wide and diverse range of Business customers and the general public.

We need a sales target smashing Trade Sales Counter Representative with excellent customer service skills. You will be a first point of contact for our customers in our Metal Supermarkets Leeds Store working face to face, via email or over the phone. With our comprehensive training program to help with skills and metal knowledge you will offer help and advice to customers, process their orders through to delivery, liaise with suppliers, etc.

Working within a team environment you will focus on sales targets and conduct yourself in a professional manner conducive to generating a team attitude toward maintaining effective customer relationships.

Primary Responsibilities:
  • Provide superior customer service and a high level of customer satisfaction
  • Work towards defined sales targets using Metal Supermarkets POS sales system
  • Build new and maintain current customer relationships through efficient quote management, order processing, sales, providing customer updates, managing delivery and stock requirements, etc
  • Organise some purchases to ensure delivery and stock requirements are met
  • Working within your team you will assist with some material handling and metal processing to ensure we deliver outstanding customer service
  • Perform other duties as directed by the Assistant or Store Manager
Qualifications/Experience:

The ideal candidate will have the following attributes:

  • Possess strong communication and interpersonal skills
  • Proficient with the use of computers
  • One year of customer support experience processing customer orders, and handling quotes, queries, etc
  • Self-motivated with an acumen for sales and a passion for customer satisfaction
  • Trade counter experience would be an advantage
  • Metal and metal related product knowledge are a benefit but not essential
What’s in it for you?!!
  • Wage £12.50/hr equivalent to £27,300 pa plus bonus as below:
  • You receive a guaranteed bonus of £1,800 in your first year! Our Annual On Target Incentive = £3,106 although you can earn more than this as it is uncapped, the more the Store beats target the more you earn!!
  • Additional pension contributions/holiday options offered after 2 years.
  • Working 40 hours per week, Monday to Friday 8.00am – 5.00pm, plus you will be required to work 4 hours every second Saturday from 8:00am – 12:00pm
  • Uniform provided including boots
  • Opportunities for advancement as we grow

Interested candidates can apply to this position by emailing a resume with a cover letter to [email protected].

Warehouse/Assistant Store Manager

London (Greenwich)

We are looking for a practical, pro-active, hands-on Manager who will be responsible for our Warehouse, purchases and associated services.  Our warehouse has a huge amount of metal of different types, shapes and sizes, which is well-stocked and regularly replenished.  You will work with your team and our service providers to ensure that customer’s orders are prepared and packaged ready for collection or delivery fast and in-time.

You will need to run the warehouse efficiently and effectively and cover the Store Manager’s absence assisting with sales and the Trade Counter when required.  This position provides the opportunity for someone to develop their skills in managing an entire store operation with a key focus on the warehouse, delivery service, purchasing and stock control and being a key holder.  You will learn about metal, how to buy it, sell it, warehouse it, move it and process it!

Main responsibilities include:
  • Staff management and training
  • Manage the Store Trucks, route planning, using tracker software, monitoring delivery performance
  • Manage store stocks in line with our procedures including purchasing, discrepancy investigations, etc
  • Manage the cutting and processing machinery, equipment and maintenance/servicing thereof
  • Manage forklift and lifting equipment – maintenance/servicing and training
  • First Aider for the store attending a first aid course as required
  • Fire Evacuation Officer for the store
  • Ensure Health and Safety rules are adhered to by staff
  • Ensure the Warehouse is a safe, clean place to work
Qualifications and experience needed:
  • Full Clean Manual Driving Licence
  • Experience of managing a small team
  • Experience of managing a warehouse
  • You will be a good organiser, productive, eager to learn and grow, able to work on your own initiative as well as in a team, reliable, possess good timekeeping and have good attendance.
What we offer:
  • Competitive base salary of £32,760 per annum (£15.00/hr) plus:
    • You will receive a guaranteed incentive of £2,400 for the first 12 months!  You can earn more than this as our Annual On Target Incentive = £3,935.
  • Additional pension contributions/holiday options offered after 2 years
  • Working hours are 7.00am-4.00pm Monday-Friday (40 hours), plus 8.00am-12.00pm every second Saturday (4 hours)
  • Full uniform provided including boots
  • Opportunities for advancement as we grow

If you like a challenge, have similar experience to our role and, would like to learn more about Metal Supermarkets and our vacancy, apply now.

Interested candidates can apply to this position by emailing a resume with a cover letter to [email protected].

Warehouse/Assistant Store Manager

Manchester (Trafford Park)

We are looking for a practical, pro-active, hands-on Manager who will be responsible for our Warehouse, purchases and associated services.  Our warehouse has a huge amount of metal of different types, shapes and sizes, which is well-stocked and regularly replenished.  You will work with your team and our service providers to ensure that customer’s orders are prepared and packaged ready for collection or delivery fast and in-time.

You will need to run the warehouse efficiently and effectively and cover the Store Manager’s absence assisting with sales and the Trade Counter when required.  This position provides the opportunity for someone to develop their skills in managing an entire store operation with a key focus on the warehouse, delivery service, purchasing and stock control and being a key holder.  You will learn about metal, how to buy it, sell it, warehouse it, move it and process it!

Main responsibilities include:
  • Staff management and training
  • Manage the Store Trucks, route planning, using tracker software, monitoring delivery performance
  • Manage store stocks in line with our procedures including purchasing, discrepancy investigations, etc
  • Manage the cutting and processing machinery, equipment and maintenance/servicing thereof
  • Manage forklift and lifting equipment – maintenance/servicing and training
  • First Aider for the store attending a first aid course as required
  • Fire Evacuation Officer for the store
  • Ensure Health and Safety rules are adhered to by staff
  • Ensure the Warehouse is a safe, clean place to work
Qualifications and experience needed:
  • Full Clean Manual Driving Licence
  • Experience of managing a small team
  • Experience of managing a warehouse
  • You will be a good organiser, productive, eager to learn and grow, able to work on your own initiative as well as in a team, reliable, possess good timekeeping and have good attendance.
What we offer:
  • Competitive base salary of £29,484 per annum (£13.50/hr) plus you receive a guaranteed incentive of £2,400 for the first 12 months!  You can earn more than this as our Annual On Target Incentive = £4,326.
  • Additional pension contributions/holiday options offered after 2 years
  • Working hours are 7.00am-4.00pm Monday-Friday (40 hours), plus 8.00am-12.00pm every second Saturday (4 hours)
  • Full uniform provided including boots
  • Opportunities for advancement as we grow

If you like a challenge, have similar experience to our role and, would like to learn more about Metal Supermarkets and our vacancy, apply now.

Interested candidates can apply to this position by emailing a resume with a cover letter to [email protected].

Delivery Driver / Warehouse Production Operative

London (Park Royal)

As part of our team in the Metal Supermarkets Park Royal Store you will deliver customer orders, collect supplies, unload/load product, general warehouse work, etc.  Deliveries/ collections will be carried out in a 3.5 tonne drop-side truck for which a full manual driving licence is required.  Within this role you will be expected to provide help and cover for absence in the warehouse to prepare customer orders i.e. cutting metal, drilling holes, put away stocks, etc. Training will be provided including obtaining an FLT Licence if needed.

Primary Driving Responsibilities:
  • Small quantity metal deliveries to local industrial/manufacturing client base while maintaining a superior level of customer service
  • Assist in the preparation of orders ready for despatch, load/unload vehicle, etc
  • Pick up larger orders from suppliers
  • Work in a safe environment
  • Perform daily safety and maintenance checks
  • Complete other tasks as required
Assistance to be provided in the warehouse/production:
  • Collect metal from the Warehouse to prepare customer orders to exact specifications by cutting, folding, drilling etc. using various machines such as saws, hydraulic guillotine, etc.
  • Receive, identify and stock incoming materials and assist in maintenance of equipment
  • Perform daily safety and maintenance checks, ensure warehouse is clean and organized
Qualifications/Experience:
  • 1 year of previous delivery driving experience
  • Valid driver’s license (Manual) Category B
  • Ability to accurately use measuring instruments – i.e. tape measure and calipers
  • Physically able to frequently lift/move metal product weighing up to 25kg
  • Motivated and enthusiastic team member who is reliable, with good time-keeping and attendance
  • Ability to work well under pressure, on your own initiative, multi-task and meet deadlines
  • Excellent customer relationship skills
  • Excellent English communication skills both verbally and written
  • GCSE or equivalent qualification/experience in Math and English

The following are beneficial but not essential:

  • Metal and metal related product knowledge
  • Computer skills – MS office, etc.
  • Forklift certified with experience
This is what we can offer you:
  • Wage £13.50/hr equivalent to £29,484 pa plus bonus as below:
  • You receive a guaranteed bonus of £1200 in your first year!  You can earn more than this as our Annual On Target Incentive = £2400.
  • Additional pension contributions/holiday options offered after 2 years.
  • Full uniform provided including boots
  • Shifts are Monday to Friday, 7:00am – 4:00pm and an additional shift every second Saturday from 8:00am – 12:00pm
  • Working 40 hours per week and up to 44 hours every second week with the Saturday hours
  • Opportunities for advancement as we grow

Interested candidates can apply to this position by emailing a resume with a cover letter to [email protected].

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