For the eleventh year in a row, Metal Supermarkets – the world’s largest supplier of small quantity metals – has been awarded ISO 9001:2015 and ISO 14001:2015 accreditation by the IQS UK Standards Audits Division. These accreditation are given for continued exceptional performance in Quality Management and Environmental Management systems.
Receiving repeated ISO certifications highlight Metal Supermarkets’ commitment to its customers in the United Kingdom with exceptional process improvements and implementation of standards.
“We are always proud to achieve the ISO certifications each and every year,” said Stephen Schober, President and CEO of Metal Supermarkets. “By continuing to operate at a high level in the UK, we are affirming Metal Supermarkets’ commitment to servicing our customers and being a reliable partner for their businesses.”
To achieve ISO certifications, each Metal Supermarkets location must implement a documented Quality Management System incorporating all policies and procedures; an internal commitment to maintain employee competence and awareness through on-going training; and a full review of environmental responsibilities.
ISO 9001 is the internationally recognized standard for Quality Management Systems and is the most widely used Quality Management Systems (QMS) standard in the world, with over 1.1 million certificates issued to organizations in 178 countries. It is awarded to businesses that deliver consistently high-quality products and services, become more efficient and improve customer satisfaction.
ISO 14001 recognizes companies that have adopted environmentally responsible practices in their business processes. It is awarded to businesses striving to improve resource efficiency, reduce waste, and drive down costs.
“All of the staff at our locations work hard to be awarded the ISO designation each year,” said James Headifen, Metal Supermarkets UK Director of Franchise Development and Operations. “The fact that we have received the accreditation for eleven straight years speaks volumes about our commitment to serving our customers.”
Metal Supermarkets achieved its first ISO 9001:2008 and ISO 14001:2004 accreditation in 2009. To achieve re-accreditation, Metal Supermarkets successfully demonstrated its processes to an independent external auditor who ensured they are being executed based on documented policies and rigorous standards.
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