Metal Supermarkets Customers Value Speed

Speed is king when it comes to choosing a small-quantity metal supplier.

Just ask Michael J. Chaille of Ghost Ride Productions, which develops, manufactures, and markets specialty products for Halloween and Haunted House events.

“Speed was the primary factor in our decision to switch to Metal Supermarkets,” said Chaille.

Ghost Ride’s previous metal supplier was a California-based company that took too long to ship materials to the customer’s office in Washington state. Metal Supermarkets’ local presence in Seattle was a major differentiator when Ghost Ride began searching for other suppliers. In fact, Metal Supermarkets Seattle is only a 30 minute drive to the customer’s location. Its close proximity meant Ghost Ride could finally get the exact metal they needed, when they needed it, in most cases the same day.

It’s no secret that Metal Supermarkets serves a wide variety of customers, but Ghost Ride’s needs were truly unique. The company uses Metal Supermarkets products and services to create animatronic devices for a diverse range of clients that include theme parks, haunted houses and international attractions. And with Halloween right around the corner, Ghost Ride is particularly busy this time of the year. Needless to say, it can’t afford to wait for metal.

Major corporations need metal fast too. Celestica, for example, is a multinational electronics manufacturing services company that turns to Metal Supermarkets when it’s crunched for time. Steve Tabor is part of the Systems Technology Center at Celestica responsible for machining and making prototype parts for various business sectors. Tabor is based in Rochester, Minneapolis, approximately one hour away from Metal Supermarkets Burnsville.

“Metal Supermarkets ensures that we are provided what is required for each job in a timely manner,” says Tabor. “This enables us to meet or exceed our customers’ requirements and demands.”

Celestica works with a wide variety of metals, and values Metal Supermarkets because it can execute on short lead times.

Contractors, too, rely on Metal Supermarkets’ fast service to quickly scope a project. “I love how fast I can receive a quote for custom metal products,” says David Dalgleish of Perth Cabinet Company, a customer who utilizes the services of the Metal Supermarkets Ottawa location. “I am the estimator for a company that works on commercial projects, and when there is a closing timeline, I can always count on your team to provide a much needed quotation.”