Home Southampton Reviews See what are our customers are saying about our Southampton Store Unit 16 Mount Pleasant Industrial Estate, Mount Pleasant Road, Southampton, SO14 0SP 4.9 Star Rating - 197 reviews Powered by Listen 360 C.B. April 11, 2024 Availability and the ability to get pieces cut to size. P.H. April 11, 2024 Quick delivery and excellent communication. Jeremy Taunton April 6, 2024 Direct and to the point, with good prices. Jason April 6, 2024 Staff really new their products. Helpful and knowledgeable. I had to change the delivery address at the last minute and it was all sorted . Would use again K. April 4, 2024 Fast and friendly. Mark Chalmers April 4, 2024 Fast delivery D.B. April 8, 2024 web page perhaps Peter Wardell April 4, 2024 The staff were very helpful , and supplied exactly what I wanted , even cutting to the correct size for me. R.R. April 4, 2024 Quick turnaround on price and availability R.B. April 4, 2024 Great service and sorted out problems very quickly and efficiently. A. April 4, 2024 Good staff C.S. March 17, 2024 Polite friendly staff Lee March 15, 2024 Great service. Very helpful with any questions. Kevin Pulpston March 15, 2024 Easy communication and a fare price Dave Quick March 8, 2024 Great service at a very competitive price J. March 8, 2024 Paul was super helpful. C.Y. March 8, 2024 … Marc Berveridge March 8, 2024 Cut the metal too the correct length, and did it quickly 👍👍 paul rathborne February 14, 2024 Helpful staff, quick replies and turnaround. M. February 7, 2024 Great, helpful service, preparation of the various metals very quickly done! D.F. February 8, 2024 Nothing prompt delivery. ian elkington February 7, 2024 Quick, professional informed team, lots of good advice to be had! Fast turnaround, pick up yourself even faster! Purchased small cut I-beams from these guys, other quotes £400+, they provided in two days, cut to size for less than £200. Don’t pay extortionate prices, talk to these guys and keep it in the park! erik February 7, 2024 Friendly, reliable staff The ability to buy off cut sizes rather than full 6-7.5M lengths when you only have a small requirement for a smaller job / project. The vast range of stock and various materials in house for same day convenience. Philip February 7, 2024 Very easy and very reliable service These guys are fantastic N.G. February 7, 2024 Product and advice freely available Robin Froude February 7, 2024 Great service chris February 7, 2024 Paul Fearis really helped us with a recent requirement. Great service, prompt and efficient and very helpful Thanks simon hood February 7, 2024 Friendly, helpful staff and competitive pricing. C. January 12, 2024 Great service. You cut everything to the correct length. I was able to pick up the items same day. M. January 5, 2024 Very helpful and stock G.B. January 4, 2024 Always really helpful and pleasant and always do there best to find a solution or work around if the item needed is not in stick J. January 4, 2024 YES R. January 4, 2024 Friendly service. David January 4, 2024 Never too much trouble and keen to help. Gary January 4, 2024 Helpful & friendly. Kabuya Kanyinda December 15, 2023 – Just to put a bit speed in communication with customers. P. December 15, 2023 Easy to order and quick supply. C.J. December 13, 2023 Great service, helpful and professional K.L. December 11, 2023 helpful staff, quick pricing and good communication T.G. December 8, 2023 Brilliant service and very helpful R. January 11, 2024 Waited quite a while to be served I. December 8, 2023 The item requested was delivered promptly and exactly what I wanted D.C. January 11, 2024 Price Mike Ayton December 8, 2023 Speed everything can get done B. December 8, 2023 Customer service is pretty good 👍 The material stock has never disappointed me, they have always had what I need or very close. deane November 15, 2023 Very fast service and helpful S. November 15, 2023 Very helpful, good business skills and cheap M.T. November 17, 2023 Your website crashed on my first order and then when thisa was resolved the wrong items were dispatched. However you worked hard to rectify both issues and di so quickly, so I will be using you again when I next have the need. Ray West November 9, 2023 good people to deal with J.H. November 8, 2023 Promt service and helpful. Steve Aston November 8, 2023 Fast, Well Priced Richard Hubberd November 8, 2023 Fast turnaround great service! Simon Bowles October 12, 2023 metal Super m’s, gave me a very good deal, the stainless steel was exactly as had been described to me in my quotes, will definitely be using them in the future Chris smith October 12, 2023 Very friendly and helpful staff. Go out of their way to ensure you get everything you need. Robert Stone October 5, 2023 Always seem to have what you want or can work something out, and with good prices A + + J.H. September 19, 2023 Excellent service David Pickles September 12, 2023 Realistic price. Fast information. Fun guys in the office. M.O.R. September 13, 2023 Always very helpful, and delivery is very quick. J. September 12, 2023 always a pleasurable experience with the staff at Southampton depot. J.P. August 3, 2023 Good prices and delivery when agreed. would recommend to all. G.B. August 3, 2023 EASY TO ORDER T. July 14, 2023 Price reduction relative to amount purchased.. D.H. July 7, 2023 Polite & prompt customer responses, good selection of products on offer. C.W. July 7, 2023 good prices and excellent service Adrian Meagher July 7, 2023 Good service, cut to size for next day collection. Just not cleaned/deburred (but I did that). Getting the material was paramount. Thank you, I have already sent your details to a colleague. Robert June 16, 2023 Good prices, friendly personal service. Happy to take small orders from diy/non-trade customers. Kevin Parcell June 13, 2023 Great value and excellent delivery service will definitely be back when I need more Karl Stanek June 7, 2023 My order was made ready on time as promised and I had no problems collecting it. Paul Richards June 10, 2023 Brilliant service Tony Musson June 6, 2023 I like to use the services you provide. Thank you Tony Ben Flynn June 6, 2023 Really good service, thank you M.M. June 6, 2023 very competitive and great customer service Colin May 11, 2023 Stocked exactly what I wanted but too long . Very pleasant lady on the phone said I will see what I can do to help and came back to me with a quote for the length required, even though they only sell standard lengths . Very good service L.J. May 4, 2023 Bogna and the team are very helpful and professional. I would recommend them. Su May 4, 2023 we use Metal Supermarkets and from time to time we help one another out. They are nice group of people always being very helpful and pleasant to do business with. J. May 4, 2023 convenient and helpful B. May 4, 2023 Excellent service S.S. May 4, 2023 We ordered quite abit of chequer plate and they gave us a date we could collect and then rang us the day before to say it was ready which was a great help to us. We also added on a few bits last minute and they sorted all that out for us. Couldn’t recommend them enough and will be using them for further business jobs. Paul Bache May 4, 2023 Great range of metal and friendly staff, also very value D.T. April 11, 2023 Always courteous and polite when answering the phone. Always knowledgeable about your products. Good all round service Ade Beswick April 11, 2023 Really helpfull staff J. April 11, 2023 swift and informed advice. Craig September 20, 2023 the service is really great at southampton C.W. March 9, 2023 LOCAL supplier, order up and collect. Nice people. Dave Sherwood Dave Sherwood March 9, 2023 Very friendly and efficient and very happy to help with my project. J.L. January 6, 2023 Quick,efficient,No Nonsense, exactly what’s needed Tim Lovett January 5, 2023 Great service; Easy to use website, good availability and the Southampton branch answered all of my questions quickly, efficiently and accurately. Highly recommended and will definitely use again. J.M. January 5, 2023 Metal supermarkets were able to assist me with getting the correct material in small quantities reducing the wasted left over material. Found the staff very accommodating, hope to continue dealing with you in the future. Vincent Le Noury January 5, 2023 Huge selection of metals, cut as you like and helpful staff. All you could ask for. Paul Lamar January 5, 2023 Great service from the team at Southampton Su May 4, 2023 VERY HELPUL AND ALWAYS PLEASANT TO DEAL WITH. M. October 13, 2022 Friendly and reliable service Kenneth April 4, 2024 Quick , friendly reasonable priced. I.D. October 6, 2022 I like being able to buy metal materials in the smallish quantity I needed. T. October 6, 2022 Very happy with the quality of product . Delivery was hassle free. Very happy. MDH Bodyshop September 26, 2022 Excellent customer service ,. Very helpful staff F.L. September 22, 2022 Easy to order Alison September 15, 2022 This is the best firm I have ever dealt with. My metal sheet was cut within minutes of ordering and arrived within 24 hours. Efficient and helpful J. August 15, 2022 Nothing ! K.P. August 15, 2022 Jack at Southampton always offers a good service and price, and this is generally reflected when I deal with the branches in other locations too Paul August 5, 2022 Order was complete accurate and ready for collection when agreed, easy ordering on line. Brian Flynn July 14, 2022 Great service for only a small order, well done you guys. H.F. July 7, 2022 Hello Your bar prices are satisfactory for this project. the price you gave for 8×4 sheet 5083 for 309inc vat. you gave to my co director we have one for 130.00 net can you match that price.? best regards [FIRST NAME REMOVED] and Miles . Robert Cobb July 7, 2022 I got exactly what I wanted. The stainless steel matched exactly with the stainless steel on the kitchen appliances. My only gripe was the cost of sending a small 2 feet length of metal from Southampton to East Cowes on the IOW (a distance of about 5 miles) – £25. P.S. September 12, 2023 a very good service from start to finish J.B. July 7, 2022 Quality of customer service N.C. July 6, 2022 Great service, friendly and helpful kevin tidbury July 6, 2022 I have used the southampton metal supermarket several times for various projects, most recent has been a big home office where there were brass details to several sections, ranging from flat bar and sheets. Very happy with them as they are able to cut to exactly the size I need. B.C. July 6, 2022 Quick service Nigel Morgan June 9, 2022 Great service prompt delivery with fair pricing. M.C. June 9, 2022 Excellent staff! John June 3, 2022 Yes They are great, just a shame the hike in metal prices! Lynne Wyatt June 2, 2022 Lovely friendly staff who went out of their way to help with my unusual project. Thank you so much James Clarke June 2, 2022 All as requested, tolerances spot on and swift!! THANKYOU. J.T. June 2, 2022 Good quick service. R.F. May 12, 2022 quick delivery and freinly staff D. January 4, 2024 Simply good service janusz wisniewskr May 5, 2022 Very helpful staff A.P. May 10, 2022 What you did for us was great. helpful assistance on the phone and brilliant delivery. C.M. May 5, 2022 Convenient small order , ideal for the likes of me that only needs a small piece. M.M. June 6, 2023 great company to deal with. excellent service and pricing B. April 13, 2022 Steel order ready for collection 3 hrs after order – brilliant! K. April 12, 2022 Great price, great servoce, definitely would recommend Metal Supermarkets. Jonathan Pounsett November 2, 2022 Very useful for quick turnaround jobs. Roland April 5, 2022 I like being able to order any quantity, big or small, and the location of the Southampton branch works well with my work when in that area Ian April 5, 2022 Really responsive sales guy Mike Bulman who has helped me so much and very promptly each time. When I collected the materials the guys helped put them in my Porsche Cayenne and were so careful to ensure no edges touched any of the trim T. November 15, 2023 What dose “%{offerings}” mean in the header to this questionnaire? M. March 11, 2022 Stock availability, great customer service, keen pricing, fast delivery. What’s not to like? March 9, 2022 very good service over the years L.J. May 4, 2023 Very Happy with the consistent high level of service we receive from Bogna and the team at Metal Supermarkets Southampton. Keep up the good work! C. March 3, 2022 Very fast and Professional Ali March 2, 2022 Excellent service and knowledgeable staff. D. February 11, 2022 Great service A. February 5, 2022 The people are always helpful and friendly to deal with. Good value product. John February 4, 2022 I have used you over the years a lot and have always been looked after,love it. Paul Handley February 4, 2022 Amazing always mega helpful Su November 2, 2022 The service given is very good and the staff are most helpful especially since Will has left”. Paul Lamar January 5, 2023 excellent service, very knowledgeable team, overall outstanding, highly recommended Carl Carley January 13, 2022 sweets 🙂 Garry January 6, 2022 Convenient for wide range of metals in most sizes and types. ian elkington February 7, 2024 Excellent team who treat customers well, always courteous and professional in their approach, dealt with several niggles on my order and put me straight on a few others (thanks Bubba!) Good prices to be had as well which I was surprised (and happy) to see, would definintely use again and have no qualms about promoting Metal Supermarkets – just wish I had heard of them sooner! Brent Dimmer December 22, 2021 Good service material cut well and good quality J.A. December 15, 2021 Polite and helpful so would be happy to recommend to anyone requiring metal items.service to a (possibly) one-off customer Glenn December 15, 2021 Fast and reasonable R.G. November 16, 2021 Knowledgeable staff , prompt delivery and helpful driver Hugh Rudge November 10, 2021 Very good customer service. R.F. November 9, 2021 Small items avail Lisa Burchell November 9, 2021 fast quotation for the order I asked for. quick delivery on acceptance of the quote. T.C. November 12, 2021 The service was excellent. The only reason it’s not a 10 is that I would first go to an Isle of Wight fabricator, to try and save on shipping costs Stuart Goreing November 9, 2021 Our quote was quick , coming back, delivery prompt, good company to deal with Stuart Steve Cluskey October 7, 2021 great service, cant fault them, Will is very helpfull. T.G. October 7, 2021 the team at Southampton are always very helpful. i do find it a little expensive but then it is useful to only need to purchase the size i require, reducing off-cuts in the workshop. Keep it up.. A.D. October 6, 2021 Very professional P. September 4, 2021 Quick – Quotes, easy to talk to, return calls. Although steel en ally prices have shot-up, a reasonable overall price being on door step. Have used for a few years, would use again. Victoria Weaver September 4, 2021 I had tried several other companies all were too expensive. I came to metal supermarkets and they were good on price and had the materials I wanted in stock. Upon asking when it would be ready for collecting they said midday which made me very happy. Good quality steel and cut to the size I wanted. Overall very happy with the service I received and the price of materials. Thanks again for your service Kind regards Victoria Weaver Kim September 2, 2021 The staff were very friendly and helpful. Chris September 2, 2021 Great price and easy collection.ordered over the phone and collected an hour later.👍 Kevin Brown September 2, 2021 Friendly helpful staff, lots of stock items in store. Most items that are not in stock are available next day. One stop shop for all your metal needs. Terry Wilson August 11, 2021 You have what I need and it is readily available. T.P. August 5, 2021 Very helpful to a non specialist customer Good delivery service J.H. August 4, 2021 Absolutely 1st service, next day delivery. Very good and reliable company to deal with. G. August 4, 2021 Very helpful staff. Contacted when materials were in stock & for collection. Will be back. David Godfrey August 4, 2021 Great and quick efficient service. A.L. July 31, 2021 I liked the simplicity of the service, the response time of staff when asking questions about my quotation. The delivery driver was also helpful with off loading. The only downside was the price. Andrew Seymour July 10, 2021 Good price and very helpful staff. M. July 10, 2021 Very good availability of the various materials. Prices are not the best, but that is the business model – everything that’s available comes with a little price tag. Friendly staff – did help to load the heavy chunks of steel. I will use this store again in the future Andy Dredge July 10, 2021 Fast response and Helpfull when I made a change in my requirements swooped the materials around Chris smith October 12, 2023 Excellent customer service and very friendly. Prices better than eBay S.L. July 10, 2021 Great service D.P. June 10, 2021 Ability to obtain specialised metal in small amounts at reasonable cost. J.K. June 10, 2021 Help full staff Jan Stafford June 4, 2021 straight forward, great response time, quick turnaround, good humour and friendly Will Bond June 5, 2021 Lucky to find this place as it was my first project requiring quantities of metal. I just Googled and found a supermarket selling just what I wanted. The staff I spoke to were polite and knowledgeable which was great as being a novice I needed some advice. So that was it….. placed my order…. went to Southampton and collected it. Easy! Well done guys 👍 Stephen Blanchard May 13, 2021 Very good value, excellent customer service and prompt delivery. What’s not to like? J.R. May 9, 2021 Easy to order, easy collection, just the job. Thank you . M. May 6, 2021 great choice of products and sizes Mike Ayton December 8, 2023 Very quick service Neil May 5, 2021 Very helpful. Great service. Good value. A.G. May 5, 2021 good efficient service. never had any problems whatever S.F. May 5, 2021 Got the stock together quickly. Delivered to my door. M.M. May 5, 2021 Really helpful and a wide range of services to make anything I wanted custom made. A.B. April 9, 2021 Very easy to deal with and delivered the next day. Peter Lancaster April 9, 2021 Availability J.D. April 9, 2021 Very helpful team on all orders N. April 22, 2021 The two jobs that Metal Supermarkets supplied me for recently were both incredibly urgent and they’re service was fast and efficient with excellent communicative customer service. I would highly recommend. Mark April 9, 2021 Superb service, staff so friendly helpful, products second to none, would not go anywhere else. A1 Steve Blackman April 6, 2021 Great Service from Southampton branch love the flexibility in the lengths of material that you require. K.V. April 6, 2021 Great service, good rates, made to measure items James Simpson April 2, 2021 1st class service; helpful staff D.H. April 2, 2021 Excellent service, very friendly and supportive. Highly recommended. S. June 9, 2022 Very good customer service, good range of materials and sizes, convenient. Plus cutting service is fantastic. I.T. April 6, 2021 Description of product and more thickness choices Michal March 3, 2021 Very helpful Staff and easy contact. I will use in the future for sure. Alan March 2, 2021 Good friendly service D.C. March 2, 2021 Our order was from a layman who needed advice, and for a small item. It was dealt with very efficiently and we were treated as if we were a customer that could have been a lot larger. I didn’t think that buying metal could be that easy. Kudos to you for your approach. Russell March 2, 2021 Excellent service. C.T. March 2, 2021 Will’s guidance in appropriate metals for the home DIY task we were undertaking was very helpful. His replies we quick and quotes were clear without being pushy. When we were ready the order was processed easily and the delivery arrived a few days later (the delivery driver was also very accommodating in off loading safely). The only thing missing would be an email confirmation as a receipt following paying however this was given by hand when the order arrived. Load more