See what are our customers are saying about our Southampton Store

Dijon Vanderwalt

BRILLIAN TELEPHONE MANERISM, EXCELLENT SERVICE

Dudley Rigden

Helpful and friendly advice an service

chris

The guys at Southampton are great. Really helpful and quick too. The service is appreciated

P.F.

Local. Efficient. Friendly.

J.M.

No problems and very fast turnaround.
I do recall the very small part was packaged in a massive bag!

James

Great service & reliable & you get exactly what you asked for 👍

P.

ALL WAYS HELPFULL

Matthew

Diverse selection

Peter Wardell

Good interaction between customers and staff and availability of products

R.M.

Good products good service.

I.B.B.

Very helpful in showing me alternative options if I ask , when I’m not sure what’s suitable

N.E.

Very convenient way to purchase a one off piece in a small size

Inga

friendly helpful staff, always a plus in my mind.

N.K.

The Southampton branch were very helpful in advising me which priduct I needed . Unfortunately they then didn’t have the actual tubing I needed in stock but kept me informed and seemed to go out of their way to get the stock in despite it being a small order.
They were happy to cut to length and cost was very acceptable. Will definitely return next time

will

You deliver! Good material stock holding, ability to cut to size and fair pricing.

Kamil Stachyra

Great service and customer service. They even managed to sort out our metals bit quicker than planned. Thanks!

Junjie Tao

The staff are friendly and welcoming, the products are of high quality, and the shopping experience is brilliant!

S.S.

Quick quote and delivery. Friendly helpful sales team.

V.Z.

Great products and very good quality service.

Jason

Great service, fast efficient and good pricing….

Paul

It is never an issue to deal or assist me with whatever questions I have about products and the services they supply at my local supermarket. Wether that be a simple piece of metal up to a large fabricated piece.

C.B.

The service was good and efficient. The product was just what I was looking for.

Adrian

Really helpful staff who were engaging despite how small the order I was making. Helped me choose the best priced metal tubing for the job. Definitely will be going back.

M.

Excellent service and fast. Very professional.

A.W.

Southampton Metal Super Markets has a great team and great service!
www.safire.uk.com

Trevor Bourne

We ordered various cut size material for racking in our workshop reasonable price confirmed order and material was delivered within 3 days, would recommend them to anyone very good service will use again

S.

Good stocks, fast delivery

J.C.

You always respond to quote requests immediately, and follow up to see if we have any queries about the quote. Then advise us when delivery will be once an order has been placed.

K.

Very helpful team and prompt service

Nick Allcock

Great service and speed.

Materials collected with 1 hour of initial enquiry.

B.P.

Staff friendly and most helpful.Very good range of materials and service provided excellent.

Mike Wood

Good fast service and reasonable prices and ssensible delivery prices – nice easy company to deal with.

Phil

Fast efficiant staff, very knoledgable, stock a very large range of products!!

T.T.

Very easy process and very helpful staff

Mike Smith

Service was good no issues

Sue Perrett

Great customer service from intial telephone contact, then arriving at the office to disuss what size of brass channelling I needed and gained helpful advice for my project,

A.

Allways very helpful

M.

We sell metal locally, friendly staff

les cushing

Always good value and ready to help , had one problem with an order that was dealt with extremely professionally and quickly, won’t buy from anyone else

Dave

Mike and his Team at the Southampton Store provides excellent customer service, and goes the extra mile to source materials and offer a quick turnaround on orders.

Simon Pollard

Fantastic as always , thanks guys , regards Si

R.A.

great business. friendly snd helpful supplier. fast dispatch of items purchased. my goto supplier for metal.

J.

The service from Mike in the Southampton branch was brilliant and really helped me source the metal bars when everyone else I tried failed. I’ve already recommended to others and highly recommend.

James Lancaster

Good value range of metals and forms on quick delivery. The Southampton team are helpful, knowledgable and happy to take the time to advise on best choice and availability for your project.

Chris Mantle

The staff at southampton are always very friendly and helpfull,good old fashioned customer sevice at its best.

Karren Spake

Great service

M.W.

lovely staff, quick service!

B.H.

I’ve had reason to use Metal Supermarkets on many occasions and I’ve found the staff very helpful, even when i wasn’t sure on what I was actually after. Good service, even loading the metal into the back of my car. I had to wait once for a short while but that was due to them being really busy, with orders and phone calls all the time I was there. To be thoroughly recommended!

Colin Howard

The staff are amazing and so helpful and the products are spot on as I am only a hobby metalworker they always have something I can use and at a great price

Clive Webster

As a non-specialist customer it was refreshing to get patient and helpful advice, even though it was for a relatively small order.

Mark Funnell

great value and quality

Jeffry Phillips

Excellent service

Paul Gibson

Very helpful young guy Jack, went to considerable trouble to sort my requirements out!
Thanks!

Mohsen Abedi

I’ve been buying from Metal Supermarkets Southampton for a while now and I’ve always had a great experience. The team is very friendly, helpful and professional. They always take the time to understand what I need and provide great service. I highly recommend them to anyone looking for quality materials and excellent customer service.

Ian

The manager and people on the desk are incredibly helpful, willing to do anything for me
They are cheerful and welcoming
I recommend them highly compared with other metal stockists in Southampton

S.H.

brilliant service, the guys listened, used their experience and skills and delivered on time. I would totally recommend these guys, I will be back!

Richard

Excellent range of metals. Good efficient service and very convenient.

Ian Jolly

Very friendly and knowledgeable. Service was excellent

A.

Nice people on the phone, collected from the site, exactly what I asked for. What’s not to like?

M.P.

always very helpful on the phone.

S.

Prices are just tooo high now compared to past yrs.

T.

Staff are very helpful and the price and availability is good

S.

Very professional and friendly approach with the customers.

Steven

Good service and good products.

M.M.

Helpful staff and good stock at fair prices.

Norman

Verryhelpfill

C.

service at the counter was very helpful and made sure that what I was looking for was available and suitable.

John

Quick answers to email, great team

A.

Good quality, fair price and brilliant staff at Southampton Branch

Chris

Excellent customer service from Mike.

D.

Metal Supermarkets are super helpful, friendly and offer a very quick service I will definitely use them again

D.M.

Quick / well priced / reliable / good guys at the desk. Always impressed

P.

Always very helpful and knowledgeable about their products

M.

very helpful staff and quick turnaround

Paul Sellen

How easy it is to ask for a specific service for metal for home projects. Brilliant and thanks.

I.L.

Thanks! Super service!

Craig Robertson

Great Service and support from Mike & Team

Mike Wood

Helpful staff and sensible delivery costs.

D.M.

Effecient, speedy and in stock

Hossein

Friendly, professional and helpful staff. I found all the materials I needed for various projects.

Matthew

After looking around for chequer plate I found this site, half the price to other sites, exactly the same product, delivered in 3 working days!. Excellent value and service 👍.
M Wickens

Jane chiplin

I place orders for our business – I can’t comment on the products, but whenever I contact Metal Supermarkets for quotes, I receive the quote within 24 hours, usually much quicker, or I am kept informed if there will be a delay.

When I place an order, delivery is always prompt, or again I’m advised if there will be a delay.

Customer service is excellent

K.S.

They know what they are doing and all of the customer’s requirement. Great staff and their customer service.

J.C.

Responsive and helpful for non expert

P.L.D.

Mike at Southampton was very diligent and went the extra mile to ensure our order was right. The finished job was superb and couldn’t be better.

G.C.

website is easy to use with plenty of information.
If you are still not sure of you material choice there are very friendly/ helpful staff to call for advise

Alan

Great friendly service. My emailed enquiry was answered within 10-mins! Competitively priced, good value. All round excellent team

S.

Paul at your Southampton branch is fantastic! Always willing to help!

E.

Good

Dan

Always very helpful and will get everything you need sorted very quickly

J.

Mike and the team,
always try and find what i want in a timely fashion.
thats all i require from anyone

Chris

Got all that I needed, the staff couldn’t have been more helpful, very good delivery service, price great, couldn’t want more, well done 👍

Roger

easy to order and staff very helpful when I needed to contact them

Chris Mantle

Very friendly, always pleased to help.
Fast service,great telephone manner.
Recently arrived about 5 minutes before closing on a Saturday and the guys still gave me what I came in for,and with a smile.

T.B.

excellent service from staff at Southampton branch

P.C.

Flexibility to provide various quantities for prototyping

Caleb Pearce

Prompt efficient service – helpful, courteous and friendly staff. Good communication, staff always seem to go that extra mile…..I must admit I did stop at one of your competitors recently (because I was going past), but aside from the minimum order issue, they were slightly abrupt and I felt I had somehow “put them out” by arriving at the front counter. I won’t make that mistake again !!

I regularly shop at your Southampton branch and it is always a pleasure…

Keep up the good work !

Caleb

N.

good service, promp deluvery

Nick

As a complete ignoramous in the field of metal solutions. I had a problem I reckoned that Metal Supermarket could help me with. And I wasn’t wrong. I spoke with a guy that was willing to give me some time to advise me and a solution was found.

Then the day after next the package arrived.

Amazing!!

Bob

Nearly always have what i need, and Paul and the rest of the guys are always polite and greatly helpful. Downside a bit expensive.

D.H.

A real pleasure working with Metal Supermarkets Southampton—exceptionally helpful from start to finish. My materials were cut precisely and dispatched swiftly. Many thanks!

Tim North

Great price, accurate cutting service, prompt delivery.
The telephone conversation was polite and cheerful.

S.

Easy to arrange a quote, good access to pick up.

Roger

Because you can get metal cut to the size you want and delivery is quick

Richard

What I wanted,with easy access,good advice and service and great choice of stock, with reasonable price.

I.L.

Excellent service! Thank you!

K.D.

Excellent customer service. all round

Roger King

The wide range of materials & sizes available was very good The ‘cut to size’ was very useful and the ease of ordering/paying was tip top. In addition, I had to amend the my order over the phone and this was dealt with easily and without fuss. I cannot fault anything about my experience.

Jason

Great service and friendly staff.
Came into the Southampton branch for some aluminium angle and couldn’t be happier with the service. Friendly knowledgeable staff and great price, will be back for more material when i need it.

J.S.

Great customer service. Fast and reliable service. 10/10

Kabuya Kanyinda

– Friendly
– Consideration
– Respect
– Quick response
– Good collaboration
– Good organisation

D.

I can order the length or size of material that I need for the task in hand. Other suppliers require full lengths or sheets to be bought, so the flexibility of your service is great.

Dave Bundy

Great service, very helpful, deliver on time.

peter Day

Great products and great service

Tony Hall

After ringing other company’s who never got back to me. I emailed the metal supermarket,the promptly got back to me and we’re very helpful. I was supplied with what I wanted and also delivered to my door.
Thankyou again
Tony hall

S.C.

Friendly and helpful staff, quick turnaround, good prices.

Mick Puleston

a can do attitude at the desk, well done

N.

Good range of products and friendly, helpful staff.

P.

Nothing

P.

Price was a little bit higher than I expected compared to other suppliers, but was able to come in and collect immediately, so was able to get on with job sooner.

J.C.

Very helpful and knowledgable about every aspect of the product. good value.

Jess

Quick service and easy to order

G.B.

Only needed 2 metre of tube for trampoline repair and guy got me sorted with suitable section from a off cut at good price.

Gary Stevens

Having been let down by another company for 5 sheets of tread plate decided to try metal supermarkets Southampton on the off chance they could help, the staff were excellent in helping with what we needed in a very short time period.
I will definitely recommend your stores to other companies and clients and most definitely use you again.

M.T.

Cut to size for convenience and minimising waste – quick service

R.P.

Wide range of materials. Friendly and professional service.

Thomas Grimes

Mike and the staff are always happy to help and very quick to respond to any quotes , orders and deliveries. Would always recommend 👍

N.H.

Easy to order and ready very quickly
Was kept informed throughout
Very helpful staff
Excellent service
Thoroughly recommend

S.T.

The service I received from Shane on the phone was excellent. He provided a quick quotation and when I ordered the product I needed it was available and cut to length within 3 days.

P.

Great products, great prices and friendly helpful staff.

Keith

Excellent all round service and customer focused staff.

The sheet of aluminium I ordered was cut exactly to size, a good price and delivered on time.

Thank you.

Trevor Goodman

The service and the friendly staff are a joy to deal with and nothing is to much trouble

Xhemal Arra

A company with a wide range of products, very organised, collaborative and punctual in shipping the material to the location.

A.D.

Called for a quote as a ‘one-off’ customer and was given a competitive price first-off.
We placed an order and were then kept informed as to when our delivery was to arrive – follow up and communication was very impressive.

J.

if its in stock
very quick to receive items

Malcolm Watkins

Supplied and cut box steel to exact specifications for a great price. I needed six extensions to gazebo legs various lengths because of a step. The guys did a fantastic job it has all been fitted and welded and works perfectly. Great job thanks guys.
M Watkins three harbours landscaping

James

Great service exactly what I asked for good delivery & I will use them again.

pete Rainbow

The staff are always very helpful, whether I’m ordering by telephone or email and always polite when I visit. They deserve a good Xmas bonus.

Ian Mayo

Professional & helpful staff, very accommodating. Prices very competitive
Two x steels purchased in the last 5 weeks & have further projects coming in the New Year will definitely be using services again & have recommended to other trades

Howard Fawkes

your service was very satisfactory.
delivered on time. I would have
no problem recommending your
company to my customers.
Best regards Howard Fawkes.
Faber Marketing Ltd

Oliver kelly

There painted and delivered

K.D.

Very helpful and friendly customer service.

Rex

Fantastic customer services and very prompt delivery, perfect 5*****

G.E.

What is there not to like. Service is great

Nicholas Taylor

Outstanding support

S.W.

Never used tem before
What surpise !
Great sere on the phone &face to face
Also did better on price than the e-mail Giude price Qoute I asked for

WELL DONE GUYS

G.L.

Friendly staff and reasonably priced

Fraser

Cut to size, ready quickly, friendly staff.

W.

Very helpful and friendly team, who gave some good advice.

S.M.

Very friendly knowledgeable staff and a very competitive price. Super quick service as well

Jim Grant

very easy to deal with and very helpful with organising delivery to our customer site
excellent service!!

J.C.

Quick response to request for quote, happy to amend quote when order parameters changed, prompt delivery once order was placed. Always easy to deal with.

O.

Excellent service as usual

Jon Taylor

Quick and efficient service, everyone most helpful.

Richard

Excellent service. Got exactly what I wanted, cut while I waited.

M.

No fuss, as soon as I explained what I wanted the assistant understood and produced exactly what I wanted. *****

Neil

The guys at Southampton are great. I have been using the depot for years and years on a weekly basis with no issues .

Oliver Pass

Fantastic customer service, !
Well mannered, attentive and polite
really appreciate the extra support,
Staff go above and beyond with offering a delivery service without me requesting it saving having to carry large and heavy metal on my back through the city.
Very good quality materials,
Will definitely be back again, and would 100% recommend this business to anyone who is looking to buy metal from stainless steel or aluminium both sheets with can be cut to a desired length or size at the time of purchase and very quickly too !

Very affordable prices fiar and competitive !
friendly and attentive staff.

Thank you
Keep up the great work
Olly [x]

B.B.

Service was quick and metal was to correct dimensions which was great. Would be great on the website if you could share the link to a specific part.

W.P.

Prompt response, for quotes, good communication for collection

R.I.

top quality & service exceptional

K.

It’s easy

P.M.

Easy to visit and get what I need

Kate

We needed some items for a project urgently and they went above and beyond to get them ready for me that same afternoon. Absolutely brilliant service, would recommend them to everyone!

D.

Price matched and beat competitors quotations and delivered within timescales required, wouldn’t hesitate to use again!

R.C.

I can get what I need and staff always accomodating

L.

Easily accessible prices and good cutting service.

S.

Small order convenience

Roger

Because you can buy steel cut to size and they deliver as well

Colin

I was looking for an off cut sheet of steel. I got exactly what I needed for a good price. The service was helpful and friendly.

Glen Bungay

ease of ordering

james halifax

Excellent service. Very helpful guy served me.

G.

Friendly service and very helpful.

A.H.

Been dealing with Mike for over 3 years since I started my business.
No issues with services what so ever, and if ever a problem very soon rectified.
Ah fabrications

M.

Very good

Jane Miller

Helpful communications, fair prices, excellent goods, quick & cheerful delivery. 5-star across the board! Many thanks.

A.

Excellent service

O.M.

Responsive customer service, on phone and in person

Burckhard

Friendly and prompt service, excellent quality .

Tibor

The guys couldn’t have been more friendly, knowledgeable and helpful.
Well done – great shopping experience.

M.E.

Very freindly and helpfull staff

Chris Ball

Simple online request, Quickly updated with a friendly call to say my order was ready to collect,

Even thought my order was very small i felt i got a 1st class professional service.

Couldn’t ask for more.

D.

Fast response and provided exactly what was asked for including bending to shape.

Mike

Great service quick turn arouns

S.D.

Great service good prices

T.

It is the one stop shop for my cut raw metal with a great fast service.

G.M.

Friendly helpful service.
All the items I need are in stock or available in a couple of days

Dave Oland

You order what you want, and get it cut.

R.B.

They provide easy and quick access to ready cut metal parts.

James Colwill

Brilliant, you had what I wanted in stock off the shelf.

Edmond

You did brilliantly. But have let down by the bricky

T.K.

Easy to deal with even when there always a couple of cutting issues

C.B.

Availability and the ability to get pieces cut to size.

P.H.

Quick delivery and excellent communication.

Jeremy Taunton

Direct and to the point, with good prices.

Jason

Staff really new their products.
Helpful and knowledgeable.
I had to change the delivery address at the last minute and it was all sorted .
Would use again

K.

Fast and friendly.

Mark Chalmers

Fast delivery

D.B.

web page perhaps

Peter Wardell

The staff were very helpful , and supplied exactly what I wanted , even cutting to the correct size for me.

R.R.

Quick turnaround on price and availability

R.B.

Great service and sorted out problems very quickly and efficiently.

A.

Good staff

C.S.

Polite friendly staff

Lee

Great service. Very helpful with any questions.

Kevin Pulpston

Easy communication and a fare price

Dave Quick

Great service at a very competitive price

J.

Paul was super helpful.

C.Y.

…

Marc Berveridge

Cut the metal too the correct length, and did it quickly 👍👍

paul rathborne

Helpful staff, quick replies and turnaround.

M.

Great, helpful service, preparation of the various metals very quickly done!

D.F.

Nothing prompt delivery.

ian elkington

Quick, professional informed team, lots of good advice to be had!
Fast turnaround, pick up yourself even faster!
Purchased small cut I-beams from these guys, other quotes £400+, they provided in two days, cut to size for less than £200.
Don’t pay extortionate prices, talk to these guys and keep it in the park!

erik

Friendly, reliable staff

The ability to buy off cut sizes rather than full 6-7.5M lengths when you only have a small requirement for a smaller job / project.

The vast range of stock and various materials in house for same day convenience.

Philip

Very easy and very reliable service
These guys are fantastic

N.G.

Product and advice freely available

Robin Froude

Great service

chris

Paul Fearis really helped us with a recent requirement. Great service, prompt and efficient and very helpful
Thanks

simon hood

Friendly, helpful staff and competitive pricing.

C.

Great service. You cut everything to the correct length. I was able to pick up the items same day.

M.

Very helpful and stock

G.B.

Always really helpful and pleasant and always do there best to find a solution or work around if the item needed is not in stick

J.

YES

R.

Friendly service.

David Richards

Never too much trouble and keen to help.

Gary

Helpful & friendly.

Kabuya Kanyinda

– Just to put a bit speed in communication with customers.

P.

Easy to order and quick supply.

C.J.

Great service, helpful and professional

K.L.

helpful staff, quick pricing and good communication

T.G.

Brilliant service and very helpful

R.

Waited quite a while to be served

I.

The item requested was delivered promptly and exactly what I wanted

D.C.

Price

Mike Ayton

Speed everything can get done

B.

Customer service is pretty good 👍
The material stock has never disappointed me, they have always had what I need or very close.

deane

Very fast service and helpful

S.

Very helpful, good business skills and cheap

M.T.

Your website crashed on my first order and then when thisa was resolved the wrong items were dispatched. However you worked hard to rectify both issues and di so quickly, so I will be using you again when I next have the need.

Ray West

good people to deal with

J.H.

Promt service and helpful.

Steve Aston

Fast, Well Priced

Richard Hubberd

Fast turnaround great service!

Simon Bowles

metal Super m’s, gave me a very good deal, the stainless steel was exactly as had been described to me in my quotes, will definitely be using them in the future

Chris Smith

Very friendly and helpful staff. Go out of their way to ensure you get everything you need.

Robert Stone

Always seem to have what you want or can work something out, and with good prices A + +

J.H.

Excellent service

David Pickles

Realistic price.
Fast information.
Fun guys in the office.

M.O.R.

Always very helpful, and delivery is very quick.

J.

always a pleasurable experience with the staff at Southampton depot.

J.P.

Good prices and delivery when agreed. would recommend to all.

G.B.

EASY TO ORDER

T.

Price reduction relative to amount purchased..

D.H.

Polite & prompt customer responses, good selection of products on offer.

C.W.

good prices and excellent service

Adrian Meagher

Good service, cut to size for next day collection. Just not cleaned/deburred (but I did that). Getting the material was paramount. Thank you, I have already sent your details to a colleague.

Robert

Good prices, friendly personal service. Happy to take small orders from diy/non-trade customers.

Kevin Parcell

Great value and excellent delivery service will definitely be back when I need more

Karl Stanek

My order was made ready on time as promised and I had no problems collecting it.

Paul Richards

Brilliant service

Tony Musson

I like to use the services you provide.

Thank you

Tony

Ben Flynn

Really good service, thank you

M.M.

very competitive and great customer service

Colin

Stocked exactly what I wanted but too long . Very pleasant lady on the phone said I will see what I can do to help and came back to me with a quote for the length required, even though they only sell standard lengths . Very good service

L.J.

Bogna and the team are very helpful and professional. I would recommend them.

Su

we use Metal Supermarkets and from time to time we help one another out.
They are nice group of people always being very helpful and pleasant to do business with.

J.

convenient and helpful

B.

Excellent service

S.S.

We ordered quite abit of chequer plate and they gave us a date we could collect and then rang us the day before to say it was ready which was a great help to us. We also added on a few bits last minute and they sorted all that out for us. Couldn’t recommend them enough and will be using them for further business jobs.

Paul Bache

Great range of metal and friendly staff, also very value

D.T.

Always courteous and polite when answering the phone. Always knowledgeable about your products. Good all round service

Ade Beswick

Really helpfull staff

J.

swift and informed advice.

Craig

the service is really great at southampton

C.W.

LOCAL supplier, order up and collect. Nice people.

Dave Sherwood

Very friendly and efficient and very happy to help with my project.