See what are our customers are saying about our Southampton Store

Richard

What I wanted,with easy access,good advice and service and great choice of stock, with reasonable price.

I.

Excellent service! Thank you!

K.D.

Excellent customer service. all round

Roger King

The wide range of materials & sizes available was very good The ‘cut to size’ was very useful and the ease of ordering/paying was tip top. In addition, I had to amend the my order over the phone and this was dealt with easily and without fuss. I cannot fault anything about my experience.

Jason

Great service and friendly staff.
Came into the Southampton branch for some aluminium angle and couldn’t be happier with the service. Friendly knowledgeable staff and great price, will be back for more material when i need it.

J.S.

Great customer service. Fast and reliable service. 10/10

Kabuya Kanyinda

– Friendly
– Consideration
– Respect
– Quick response
– Good collaboration
– Good organisation

D.

I can order the length or size of material that I need for the task in hand. Other suppliers require full lengths or sheets to be bought, so the flexibility of your service is great.

Bundy

Great service, very helpful, deliver on time.

peter Day

Great products and great service

Tony Hall

After ringing other company’s who never got back to me. I emailed the metal supermarket,the promptly got back to me and we’re very helpful. I was supplied with what I wanted and also delivered to my door.
Thankyou again
Tony hall

S.C.

Friendly and helpful staff, quick turnaround, good prices.

Mick Puleston

a can do attitude at the desk, well done

N.

Good range of products and friendly, helpful staff.

P.

Nothing

P.

Price was a little bit higher than I expected compared to other suppliers, but was able to come in and collect immediately, so was able to get on with job sooner.

J.C.

Very helpful and knowledgable about every aspect of the product. good value.

Jess

Quick service and easy to order

G.B.

Only needed 2 metre of tube for trampoline repair and guy got me sorted with suitable section from a off cut at good price.

Gary Stevens

Having been let down by another company for 5 sheets of tread plate decided to try metal supermarkets Southampton on the off chance they could help, the staff were excellent in helping with what we needed in a very short time period.
I will definitely recommend your stores to other companies and clients and most definitely use you again.

M.T.

Cut to size for convenience and minimising waste – quick service

R.P.

Wide range of materials. Friendly and professional service.

Thomas Grimes

Mike and the staff are always happy to help and very quick to respond to any quotes , orders and deliveries. Would always recommend 👍

N.H.

Easy to order and ready very quickly
Was kept informed throughout
Very helpful staff
Excellent service
Thoroughly recommend

S.T.

The service I received from Shane on the phone was excellent. He provided a quick quotation and when I ordered the product I needed it was available and cut to length within 3 days.

P.

Great products, great prices and friendly helpful staff.

Keith

Excellent all round service and customer focused staff.

The sheet of aluminium I ordered was cut exactly to size, a good price and delivered on time.

Thank you.

Trevor Goodman

The service and the friendly staff are a joy to deal with and nothing is to much trouble

Xhemal Arra

A company with a wide range of products, very organised, collaborative and punctual in shipping the material to the location.

A.D.

Called for a quote as a ‘one-off’ customer and was given a competitive price first-off.
We placed an order and were then kept informed as to when our delivery was to arrive – follow up and communication was very impressive.

J.

if its in stock
very quick to receive items

Malcolm Watkins

Supplied and cut box steel to exact specifications for a great price. I needed six extensions to gazebo legs various lengths because of a step. The guys did a fantastic job it has all been fitted and welded and works perfectly. Great job thanks guys.
M Watkins three harbours landscaping

James

Great service exactly what I asked for good delivery & I will use them again.

pete Rainbow

The staff are always very helpful, whether I’m ordering by telephone or email and always polite when I visit. They deserve a good Xmas bonus.

Ian Mayo

Professional & helpful staff, very accommodating. Prices very competitive
Two x steels purchased in the last 5 weeks & have further projects coming in the New Year will definitely be using services again & have recommended to other trades

Howard Fawkes

your service was very satisfactory.
delivered on time. I would have
no problem recommending your
company to my customers.
Best regards Howard Fawkes.
Faber Marketing Ltd

Oliver kelly

There painted and delivered

K.D.

Very helpful and friendly customer service.

Rex

Fantastic customer services and very prompt delivery, perfect 5*****

G.E.

What is there not to like. Service is great

Nicholas Taylor

Outstanding support

S.W.

Never used tem before
What surpise !
Great sere on the phone &face to face
Also did better on price than the e-mail Giude price Qoute I asked for

WELL DONE GUYS

G.L.

Friendly staff and reasonably priced

Fraser

Cut to size, ready quickly, friendly staff.

W.

Very helpful and friendly team, who gave some good advice.

S.M.

Very friendly knowledgeable staff and a very competitive price. Super quick service as well

Jim Grant

very easy to deal with and very helpful with organising delivery to our customer site
excellent service!!

J.C.

Quick response to request for quote, happy to amend quote when order parameters changed, prompt delivery once order was placed. Always easy to deal with.

O.

Excellent service as usual

Jon Taylor

Quick and efficient service, everyone most helpful.

Richard

Excellent service. Got exactly what I wanted, cut while I waited.

M.

No fuss, as soon as I explained what I wanted the assistant understood and produced exactly what I wanted. *****

Neil

The guys at Southampton are great. I have been using the depot for years and years on a weekly basis with no issues .

Oliver Pass

Fantastic customer service, !
Well mannered, attentive and polite
really appreciate the extra support,
Staff go above and beyond with offering a delivery service without me requesting it saving having to carry large and heavy metal on my back through the city.
Very good quality materials,
Will definitely be back again, and would 100% recommend this business to anyone who is looking to buy metal from stainless steel or aluminium both sheets with can be cut to a desired length or size at the time of purchase and very quickly too !

Very affordable prices fiar and competitive !
friendly and attentive staff.

Thank you
Keep up the great work
Olly [x]

B.B.

Service was quick and metal was to correct dimensions which was great. Would be great on the website if you could share the link to a specific part.

W.P.

Prompt response, for quotes, good communication for collection

R.I.

top quality & service exceptional

K.

It’s easy

P.M.

Easy to visit and get what I need

Kate

We needed some items for a project urgently and they went above and beyond to get them ready for me that same afternoon. Absolutely brilliant service, would recommend them to everyone!

D.

Price matched and beat competitors quotations and delivered within timescales required, wouldn’t hesitate to use again!

R.C.

I can get what I need and staff always accomodating

L.

Easily accessible prices and good cutting service.

S.

Small order convenience

Roger

Because you can buy steel cut to size and they deliver as well

Colin

I was looking for an off cut sheet of steel. I got exactly what I needed for a good price. The service was helpful and friendly.

Glen Bungay

ease of ordering

james halifax

Excellent service. Very helpful guy served me.

G.

Friendly service and very helpful.

A.H.

Been dealing with Mike for over 3 years since I started my business.
No issues with services what so ever, and if ever a problem very soon rectified.
Ah fabrications

M.

Very good

Jane Miller

Helpful communications, fair prices, excellent goods, quick & cheerful delivery. 5-star across the board! Many thanks.

A.

Excellent service

O.M.

Responsive customer service, on phone and in person

Burckhard

Friendly and prompt service, excellent quality .

Tibor

The guys couldn’t have been more friendly, knowledgeable and helpful.
Well done – great shopping experience.

M.E.

Very freindly and helpfull staff

Chris Ball

Simple online request, Quickly updated with a friendly call to say my order was ready to collect,

Even thought my order was very small i felt i got a 1st class professional service.

Couldn’t ask for more.

D.

Fast response and provided exactly what was asked for including bending to shape.

Mike

Great service quick turn arouns

S.D.

Great service good prices

T.

It is the one stop shop for my cut raw metal with a great fast service.

G.M.

Friendly helpful service.
All the items I need are in stock or available in a couple of days

Dave Oland

You order what you want, and get it cut.

R.B.

They provide easy and quick access to ready cut metal parts.

James Colwill

Brilliant, you had what I wanted in stock off the shelf.

Edmond

You did brilliantly. But have let down by the bricky

T.K.

Easy to deal with even when there always a couple of cutting issues

C.B.

Availability and the ability to get pieces cut to size.

P.H.

Quick delivery and excellent communication.

Jeremy Taunton

Direct and to the point, with good prices.

Jason

Staff really new their products.
Helpful and knowledgeable.
I had to change the delivery address at the last minute and it was all sorted .
Would use again

K.

Fast and friendly.

Mark Chalmers

Fast delivery

D.B.

web page perhaps

Peter Wardell

The staff were very helpful , and supplied exactly what I wanted , even cutting to the correct size for me.

R.R.

Quick turnaround on price and availability

R.B.

Great service and sorted out problems very quickly and efficiently.

A.

Good staff

C.S.

Polite friendly staff

Lee

Great service. Very helpful with any questions.

Kevin Pulpston

Easy communication and a fare price

Dave Quick

Great service at a very competitive price

J.

Paul was super helpful.

C.Y.

…

Marc Berveridge

Cut the metal too the correct length, and did it quickly 👍👍

paul rathborne

Helpful staff, quick replies and turnaround.

M.

Great, helpful service, preparation of the various metals very quickly done!

D.F.

Nothing prompt delivery.

ian elkington

Quick, professional informed team, lots of good advice to be had!
Fast turnaround, pick up yourself even faster!
Purchased small cut I-beams from these guys, other quotes £400+, they provided in two days, cut to size for less than £200.
Don’t pay extortionate prices, talk to these guys and keep it in the park!

erik

Friendly, reliable staff

The ability to buy off cut sizes rather than full 6-7.5M lengths when you only have a small requirement for a smaller job / project.

The vast range of stock and various materials in house for same day convenience.

Philip

Very easy and very reliable service
These guys are fantastic

N.G.

Product and advice freely available

Robin Froude

Great service

chris

Paul Fearis really helped us with a recent requirement. Great service, prompt and efficient and very helpful
Thanks

simon hood

Friendly, helpful staff and competitive pricing.

C.

Great service. You cut everything to the correct length. I was able to pick up the items same day.

M.

Very helpful and stock

G.B.

Always really helpful and pleasant and always do there best to find a solution or work around if the item needed is not in stick

J.

YES

R.

Friendly service.

David Greenhalf

Never too much trouble and keen to help.

Gary

Helpful & friendly.

Kabuya Kanyinda

– Just to put a bit speed in communication with customers.

P.

Easy to order and quick supply.

C.J.

Great service, helpful and professional

K.L.

helpful staff, quick pricing and good communication

T.G.

Brilliant service and very helpful

R.

Waited quite a while to be served

I.

The item requested was delivered promptly and exactly what I wanted

D.C.

Price

Mike Ayton

Speed everything can get done

B.

Customer service is pretty good 👍
The material stock has never disappointed me, they have always had what I need or very close.

deane

Very fast service and helpful

S.

Very helpful, good business skills and cheap

M.T.

Your website crashed on my first order and then when thisa was resolved the wrong items were dispatched. However you worked hard to rectify both issues and di so quickly, so I will be using you again when I next have the need.

Ray West

good people to deal with

J.H.

Promt service and helpful.

Steve Aston

Fast, Well Priced

Richard Hubberd

Fast turnaround great service!

Simon Bowles

metal Super m’s, gave me a very good deal, the stainless steel was exactly as had been described to me in my quotes, will definitely be using them in the future

Chris Smith

Very friendly and helpful staff. Go out of their way to ensure you get everything you need.

Robert Stone

Always seem to have what you want or can work something out, and with good prices A + +

J.H.

Excellent service

David Pickles

Realistic price.
Fast information.
Fun guys in the office.

M.O.R.

Always very helpful, and delivery is very quick.

J.

always a pleasurable experience with the staff at Southampton depot.

J.P.

Good prices and delivery when agreed. would recommend to all.

G.B.

EASY TO ORDER

T.

Price reduction relative to amount purchased..

D.H.

Polite & prompt customer responses, good selection of products on offer.

C.W.

good prices and excellent service

Adrian Meagher

Good service, cut to size for next day collection. Just not cleaned/deburred (but I did that). Getting the material was paramount. Thank you, I have already sent your details to a colleague.

Robert

Good prices, friendly personal service. Happy to take small orders from diy/non-trade customers.

Kevin Parcell

Great value and excellent delivery service will definitely be back when I need more

Karl Stanek

My order was made ready on time as promised and I had no problems collecting it.

Paul Richards

Brilliant service

Tony Musson

I like to use the services you provide.

Thank you

Tony

Ben Flynn

Really good service, thank you

M.M.

very competitive and great customer service

Colin

Stocked exactly what I wanted but too long . Very pleasant lady on the phone said I will see what I can do to help and came back to me with a quote for the length required, even though they only sell standard lengths . Very good service

L.J.

Bogna and the team are very helpful and professional. I would recommend them.

Su

we use Metal Supermarkets and from time to time we help one another out.
They are nice group of people always being very helpful and pleasant to do business with.

J.

convenient and helpful

B.

Excellent service

S.S.

We ordered quite abit of chequer plate and they gave us a date we could collect and then rang us the day before to say it was ready which was a great help to us. We also added on a few bits last minute and they sorted all that out for us. Couldn’t recommend them enough and will be using them for further business jobs.

Paul Bache

Great range of metal and friendly staff, also very value

D.T.

Always courteous and polite when answering the phone. Always knowledgeable about your products. Good all round service

Ade Beswick

Really helpfull staff

J.

swift and informed advice.

Craig

the service is really great at southampton

C.W.

LOCAL supplier, order up and collect. Nice people.

Dave Sherwood Dave Sherwood

Very friendly and efficient and very happy to help with my project.

J.L.

Quick,efficient,No Nonsense, exactly what’s needed

Tim Lovett

Great service; Easy to use website, good availability and the Southampton branch answered all of my questions quickly, efficiently and accurately. Highly recommended and will definitely use again.

J.M.

Metal supermarkets were able to assist me with getting the correct material in small quantities reducing the wasted left over material.
Found the staff very accommodating, hope to continue dealing with you in the future.

Vincent Le Noury

Huge selection of metals, cut as you like and helpful staff. All you could ask for.

Paul Lamar

Great service from the team at Southampton

Su

VERY HELPUL AND ALWAYS PLEASANT TO DEAL WITH.

M.G.

Friendly and reliable service

Kenneth

Quick , friendly reasonable priced.

I.D.

I like being able to buy metal materials in the smallish quantity I needed.

T.

Very happy with the quality of product . Delivery was hassle free. Very happy.

MDH Bodyshop

Excellent customer service ,. Very helpful staff

F.L.

Easy to order

Alison

This is the best firm I have ever dealt with. My metal sheet was cut within minutes of ordering and arrived within 24 hours. Efficient and helpful

J.

Nothing !

K.P.

Jack at Southampton always offers a good service and price, and this is generally reflected when I deal with the branches in other locations too

Paul

Order was complete accurate and ready for collection when agreed, easy ordering on line.

Brian Flynn

Great service for only a small order, well done you guys.

H.F.

Hello Your bar prices are satisfactory for this project.
the price you gave for 8×4 sheet 5083 for 309inc vat. you gave to my co director
we have one for 130.00 net can you match that price.?

best regards [FIRST NAME REMOVED] and Miles .

Robert Cobb

I got exactly what I wanted. The stainless steel matched exactly with the stainless steel on the kitchen appliances.
My only gripe was the cost of sending a small 2 feet length of metal from Southampton to East Cowes on the IOW (a distance of about 5 miles) – £25.

P.S.

a very good service from start to finish

J.B.

Quality of customer service

N.C.

Great service, friendly and helpful

kevin tidbury

I have used the southampton metal supermarket several times for various projects, most recent has been a big home office where there were brass details to several sections, ranging from flat bar and sheets.
Very happy with them as they are able to cut to exactly the size I need.

B.C.

Quick service

Nigel Morgan

Great service prompt delivery with fair pricing.

M.C.

Excellent staff!

John

Yes They are great, just a shame the hike in metal prices!

Lynne Wyatt

Lovely friendly staff who went out of their way to help with my unusual project.
Thank you so much

James Clarke

All as requested, tolerances spot on and swift!!
THANKYOU.

J.T.

Good quick service.

R.F.

quick delivery and freinly staff

D.G.

Simply good service

janusz wisniewskr

Very helpful staff

A.P.

What you did for us was great. helpful assistance on the phone and brilliant delivery.

C.M.

Convenient small order , ideal for the likes of me that only needs a small piece.

M.M.

great company to deal with.
excellent service and pricing

B.

Steel order ready for collection 3 hrs after order – brilliant!

K.

Great price, great servoce, definitely would recommend Metal Supermarkets.

Jonathan Pounsett

Very useful for quick turnaround jobs.

Roland

I like being able to order any quantity, big or small, and the location of the Southampton branch works well with my work when in that area

Ian

Really responsive sales guy Mike Bulman who has helped me so much and very promptly each time.
When I collected the materials the guys helped put them in my Porsche Cayenne and were so careful to ensure no edges touched any of the trim

T.

What dose “%{offerings}” mean in the header to this questionnaire?

M.

Stock availability, great customer service, keen pricing, fast delivery.
What’s not to like?

very good service over the years

L.J.

Very Happy with the consistent high level of service we receive from Bogna and the team at Metal Supermarkets Southampton. Keep up the good work!

C.

Very fast and Professional

Ali

Excellent service and knowledgeable staff.

D.

Great service

A.

The people are always helpful and friendly to deal with. Good value product.

John

I have used you over the years a lot and have always been looked after,love it.

Paul Handley

Amazing always mega helpful

Su

The service given is very good and the staff are most helpful especially since
Will has left”.

Paul Lamar

excellent service, very knowledgeable team, overall outstanding, highly recommended

Carl Carley

sweets 🙂

Garry

Convenient for wide range of metals in most sizes and types.

ian elkington

Excellent team who treat customers well, always courteous and professional in their approach, dealt with several niggles on my order and put me straight on a few others (thanks Bubba!)
Good prices to be had as well which I was surprised (and happy) to see, would definintely use again and have no qualms about promoting Metal Supermarkets – just wish I had heard of them sooner!

Brent Dimmer

Good service material cut well and good quality

J.A.

Polite and helpful so would be happy to recommend to anyone requiring metal items.service to a (possibly) one-off customer

Glenn

Fast and reasonable

R.G.

Knowledgeable staff , prompt delivery and helpful driver

Hugh Rudge

Very good customer service.

R.F.

Small items avail

Lisa Burchell

fast quotation for the order I asked for.
quick delivery on acceptance of the quote.

T.C.

The service was excellent. The only reason it’s not a 10 is that I would first go to an Isle of Wight fabricator, to try and save on shipping costs

Stuart Goreing

Our quote was quick , coming back, delivery prompt, good company to deal with
Stuart