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See what are our customers are saying about our Southampton Store

Unit 16 Mount Pleasant Industrial Estate, Mount Pleasant Road, Southampton, SO14 0SP

4.9 Star Rating - 198 reviews

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C.B.

April 11, 2024

Availability and the ability to get pieces cut to size.

P.H.

April 11, 2024

Quick delivery and excellent communication.

Jeremy Taunton

April 6, 2024

Direct and to the point, with good prices.

Jason

April 6, 2024

Staff really new their products.
Helpful and knowledgeable.
I had to change the delivery address at the last minute and it was all sorted .
Would use again

K.

April 4, 2024

Fast and friendly.

Mark Chalmers

April 4, 2024

Fast delivery

D.B.

April 8, 2024

web page perhaps

Peter Wardell

April 4, 2024

The staff were very helpful , and supplied exactly what I wanted , even cutting to the correct size for me.

R.R.

April 4, 2024

Quick turnaround on price and availability

R.B.

April 4, 2024

Great service and sorted out problems very quickly and efficiently.

A.

April 4, 2024

Good staff

C.S.

March 17, 2024

Polite friendly staff

Lee

March 15, 2024

Great service. Very helpful with any questions.

Kevin Pulpston

March 15, 2024

Easy communication and a fare price

Dave Quick

March 8, 2024

Great service at a very competitive price

J.

March 8, 2024

Paul was super helpful.

C.Y.

March 8, 2024

Marc Berveridge

March 8, 2024

Cut the metal too the correct length, and did it quickly 👍👍

paul rathborne

February 14, 2024

Helpful staff, quick replies and turnaround.

M.

February 7, 2024

Great, helpful service, preparation of the various metals very quickly done!

D.F.

February 8, 2024

Nothing prompt delivery.

ian elkington

February 7, 2024

Quick, professional informed team, lots of good advice to be had!
Fast turnaround, pick up yourself even faster!
Purchased small cut I-beams from these guys, other quotes £400+, they provided in two days, cut to size for less than £200.
Don’t pay extortionate prices, talk to these guys and keep it in the park!

erik

February 7, 2024

Friendly, reliable staff

The ability to buy off cut sizes rather than full 6-7.5M lengths when you only have a small requirement for a smaller job / project.

The vast range of stock and various materials in house for same day convenience.

Philip

February 7, 2024

Very easy and very reliable service
These guys are fantastic

N.G.

February 7, 2024

Product and advice freely available

Robin Froude

February 7, 2024

Great service

chris

February 7, 2024

Paul Fearis really helped us with a recent requirement. Great service, prompt and efficient and very helpful
Thanks

simon hood

February 7, 2024

Friendly, helpful staff and competitive pricing.

C.

January 12, 2024

Great service. You cut everything to the correct length. I was able to pick up the items same day.

M.

January 5, 2024

Very helpful and stock

G.B.

January 4, 2024

Always really helpful and pleasant and always do there best to find a solution or work around if the item needed is not in stick

J.

January 4, 2024

YES

R.

January 4, 2024

Friendly service.

David

January 4, 2024

Never too much trouble and keen to help.

Gary

January 4, 2024

Helpful & friendly.

Kabuya Kanyinda

December 15, 2023

– Just to put a bit speed in communication with customers.

P.

December 15, 2023

Easy to order and quick supply.

C.J.

December 13, 2023

Great service, helpful and professional

K.L.

December 11, 2023

helpful staff, quick pricing and good communication

T.G.

December 8, 2023

Brilliant service and very helpful

R.

January 11, 2024

Waited quite a while to be served

I.

December 8, 2023

The item requested was delivered promptly and exactly what I wanted

D.C.

January 11, 2024

Price

Mike Ayton

December 8, 2023

Speed everything can get done

B.

December 8, 2023

Customer service is pretty good 👍
The material stock has never disappointed me, they have always had what I need or very close.

deane

November 15, 2023

Very fast service and helpful

S.

November 15, 2023

Very helpful, good business skills and cheap

M.T.

November 17, 2023

Your website crashed on my first order and then when thisa was resolved the wrong items were dispatched. However you worked hard to rectify both issues and di so quickly, so I will be using you again when I next have the need.

Ray West

November 9, 2023

good people to deal with

J.H.

November 8, 2023

Promt service and helpful.

Steve Aston

November 8, 2023

Fast, Well Priced

Richard Hubberd

November 8, 2023

Fast turnaround great service!

Simon Bowles

October 12, 2023

metal Super m’s, gave me a very good deal, the stainless steel was exactly as had been described to me in my quotes, will definitely be using them in the future

Chris smith

October 12, 2023

Very friendly and helpful staff. Go out of their way to ensure you get everything you need.

Robert Stone

October 5, 2023

Always seem to have what you want or can work something out, and with good prices A + +

J.H.

September 19, 2023

Excellent service

David Pickles

September 12, 2023

Realistic price.
Fast information.
Fun guys in the office.

M.O.R.

September 13, 2023

Always very helpful, and delivery is very quick.

J.

September 12, 2023

always a pleasurable experience with the staff at Southampton depot.

J.P.

August 3, 2023

Good prices and delivery when agreed. would recommend to all.

G.B.

August 3, 2023

EASY TO ORDER

T.

July 14, 2023

Price reduction relative to amount purchased..

D.H.

July 7, 2023

Polite & prompt customer responses, good selection of products on offer.

C.W.

July 7, 2023

good prices and excellent service

Adrian Meagher

July 7, 2023

Good service, cut to size for next day collection. Just not cleaned/deburred (but I did that). Getting the material was paramount. Thank you, I have already sent your details to a colleague.

Robert

June 16, 2023

Good prices, friendly personal service. Happy to take small orders from diy/non-trade customers.

Kevin Parcell

June 13, 2023

Great value and excellent delivery service will definitely be back when I need more

Karl Stanek

June 7, 2023

My order was made ready on time as promised and I had no problems collecting it.

Paul Richards

June 10, 2023

Brilliant service

Tony Musson

June 6, 2023

I like to use the services you provide.

Thank you

Tony

Ben Flynn

June 6, 2023

Really good service, thank you

M.M.

June 6, 2023

very competitive and great customer service

Colin

May 11, 2023

Stocked exactly what I wanted but too long . Very pleasant lady on the phone said I will see what I can do to help and came back to me with a quote for the length required, even though they only sell standard lengths . Very good service

L.J.

May 4, 2023

Bogna and the team are very helpful and professional. I would recommend them.

Su

May 4, 2023

we use Metal Supermarkets and from time to time we help one another out.
They are nice group of people always being very helpful and pleasant to do business with.

J.

May 4, 2023

convenient and helpful

B.

May 4, 2023

Excellent service

S.S.

May 4, 2023

We ordered quite abit of chequer plate and they gave us a date we could collect and then rang us the day before to say it was ready which was a great help to us. We also added on a few bits last minute and they sorted all that out for us. Couldn’t recommend them enough and will be using them for further business jobs.

Paul Bache

May 4, 2023

Great range of metal and friendly staff, also very value

D.T.

April 11, 2023

Always courteous and polite when answering the phone. Always knowledgeable about your products. Good all round service

Ade Beswick

April 11, 2023

Really helpfull staff

J.

April 11, 2023

swift and informed advice.

Craig

September 20, 2023

the service is really great at southampton

C.W.

March 9, 2023

LOCAL supplier, order up and collect. Nice people.

Dave Sherwood Dave Sherwood

March 9, 2023

Very friendly and efficient and very happy to help with my project.

J.L.

January 6, 2023

Quick,efficient,No Nonsense, exactly what’s needed

Tim Lovett

January 5, 2023

Great service; Easy to use website, good availability and the Southampton branch answered all of my questions quickly, efficiently and accurately. Highly recommended and will definitely use again.

J.M.

January 5, 2023

Metal supermarkets were able to assist me with getting the correct material in small quantities reducing the wasted left over material.
Found the staff very accommodating, hope to continue dealing with you in the future.

Vincent Le Noury

January 5, 2023

Huge selection of metals, cut as you like and helpful staff. All you could ask for.

Paul Lamar

January 5, 2023

Great service from the team at Southampton

Su

May 4, 2023

VERY HELPUL AND ALWAYS PLEASANT TO DEAL WITH.

M.

October 13, 2022

Friendly and reliable service

Kenneth

April 4, 2024

Quick , friendly reasonable priced.

I.D.

October 6, 2022

I like being able to buy metal materials in the smallish quantity I needed.

T.

October 6, 2022

Very happy with the quality of product . Delivery was hassle free. Very happy.

MDH Bodyshop

September 26, 2022

Excellent customer service ,. Very helpful staff

F.L.

September 22, 2022

Easy to order

Alison

September 15, 2022

This is the best firm I have ever dealt with. My metal sheet was cut within minutes of ordering and arrived within 24 hours. Efficient and helpful

J.

August 15, 2022

Nothing !

K.P.

August 15, 2022

Jack at Southampton always offers a good service and price, and this is generally reflected when I deal with the branches in other locations too

Paul

August 5, 2022

Order was complete accurate and ready for collection when agreed, easy ordering on line.

Brian Flynn

July 14, 2022

Great service for only a small order, well done you guys.

H.F.

July 7, 2022

Hello Your bar prices are satisfactory for this project.
the price you gave for 8×4 sheet 5083 for 309inc vat. you gave to my co director
we have one for 130.00 net can you match that price.?

best regards [FIRST NAME REMOVED] and Miles .

Robert Cobb

July 7, 2022

I got exactly what I wanted. The stainless steel matched exactly with the stainless steel on the kitchen appliances.
My only gripe was the cost of sending a small 2 feet length of metal from Southampton to East Cowes on the IOW (a distance of about 5 miles) – £25.

P.S.

September 12, 2023

a very good service from start to finish

J.B.

July 7, 2022

Quality of customer service

N.C.

July 6, 2022

Great service, friendly and helpful

kevin tidbury

July 6, 2022

I have used the southampton metal supermarket several times for various projects, most recent has been a big home office where there were brass details to several sections, ranging from flat bar and sheets.
Very happy with them as they are able to cut to exactly the size I need.

B.C.

July 6, 2022

Quick service

Nigel Morgan

June 9, 2022

Great service prompt delivery with fair pricing.

M.C.

June 9, 2022

Excellent staff!

John

June 3, 2022

Yes They are great, just a shame the hike in metal prices!

Lynne Wyatt

June 2, 2022

Lovely friendly staff who went out of their way to help with my unusual project.
Thank you so much

James Clarke

June 2, 2022

All as requested, tolerances spot on and swift!!
THANKYOU.

J.T.

June 2, 2022

Good quick service.

R.F.

May 12, 2022

quick delivery and freinly staff

D.

January 4, 2024

Simply good service

janusz wisniewskr

May 5, 2022

Very helpful staff

A.P.

May 10, 2022

What you did for us was great. helpful assistance on the phone and brilliant delivery.

C.M.

May 5, 2022

Convenient small order , ideal for the likes of me that only needs a small piece.

M.M.

June 6, 2023

great company to deal with.
excellent service and pricing

B.

April 13, 2022

Steel order ready for collection 3 hrs after order – brilliant!

K.

April 12, 2022

Great price, great servoce, definitely would recommend Metal Supermarkets.

Jonathan Pounsett

November 2, 2022

Very useful for quick turnaround jobs.

Roland

April 5, 2022

I like being able to order any quantity, big or small, and the location of the Southampton branch works well with my work when in that area

Ian

April 5, 2022

Really responsive sales guy Mike Bulman who has helped me so much and very promptly each time.
When I collected the materials the guys helped put them in my Porsche Cayenne and were so careful to ensure no edges touched any of the trim

T.

November 15, 2023

What dose “%{offerings}” mean in the header to this questionnaire?

M.

March 11, 2022

Stock availability, great customer service, keen pricing, fast delivery.
What’s not to like?

March 9, 2022

very good service over the years

L.J.

May 4, 2023

Very Happy with the consistent high level of service we receive from Bogna and the team at Metal Supermarkets Southampton. Keep up the good work!

C.

March 3, 2022

Very fast and Professional

Ali

March 2, 2022

Excellent service and knowledgeable staff.

D.

February 11, 2022

Great service

A.

February 5, 2022

The people are always helpful and friendly to deal with. Good value product.

John

February 4, 2022

I have used you over the years a lot and have always been looked after,love it.

Paul Handley

February 4, 2022

Amazing always mega helpful

Su

November 2, 2022

The service given is very good and the staff are most helpful especially since
Will has left”.

Paul Lamar

January 5, 2023

excellent service, very knowledgeable team, overall outstanding, highly recommended

Carl Carley

January 13, 2022

sweets 🙂

Garry

January 6, 2022

Convenient for wide range of metals in most sizes and types.

ian elkington

February 7, 2024

Excellent team who treat customers well, always courteous and professional in their approach, dealt with several niggles on my order and put me straight on a few others (thanks Bubba!)
Good prices to be had as well which I was surprised (and happy) to see, would definintely use again and have no qualms about promoting Metal Supermarkets – just wish I had heard of them sooner!

Brent Dimmer

December 22, 2021

Good service material cut well and good quality

J.A.

December 15, 2021

Polite and helpful so would be happy to recommend to anyone requiring metal items.service to a (possibly) one-off customer

Glenn

December 15, 2021

Fast and reasonable

R.G.

November 16, 2021

Knowledgeable staff , prompt delivery and helpful driver

Hugh Rudge

November 10, 2021

Very good customer service.

R.F.

November 9, 2021

Small items avail

Lisa Burchell

November 9, 2021

fast quotation for the order I asked for.
quick delivery on acceptance of the quote.

T.C.

November 12, 2021

The service was excellent. The only reason it’s not a 10 is that I would first go to an Isle of Wight fabricator, to try and save on shipping costs

Stuart Goreing

November 9, 2021

Our quote was quick , coming back, delivery prompt, good company to deal with
Stuart

Steve Cluskey

October 7, 2021

great service, cant fault them, Will is very helpfull.

T.G.

October 7, 2021

the team at Southampton are always very helpful. i do find it a little expensive but then it is useful to only need to purchase the size i require, reducing off-cuts in the workshop. Keep it up..

A.D.

October 6, 2021

Very professional

P.

September 4, 2021

Quick – Quotes, easy to talk to, return calls. Although steel en ally prices have shot-up, a reasonable overall price being on door step. Have used for a few years, would use again.

Victoria Weaver

September 4, 2021

I had tried several other companies all were too expensive. I came to metal supermarkets and they were good on price and had the materials I wanted in stock. Upon asking when it would be ready for collecting they said midday which made me very happy.

Good quality steel and cut to the size I wanted.
Overall very happy with the service I received and the price of materials.

Thanks again for your service

Kind regards

Victoria Weaver

Kim

September 2, 2021

The staff were very friendly and helpful.

Chris

September 2, 2021

Great price and easy collection.ordered over the phone and collected an hour later.👍

Kevin Brown

September 2, 2021

Friendly helpful staff, lots of stock items in store. Most items that are not in stock are available next day. One stop shop for all your metal needs.

Terry Wilson

August 11, 2021

You have what I need and it is readily available.

T.P.

August 5, 2021

Very helpful to a non specialist customer
Good delivery service

J.H.

August 4, 2021

Absolutely 1st service, next day delivery. Very good and reliable company to deal with.

G.

August 4, 2021

Very helpful staff.
Contacted when materials were in stock & for collection.
Will be back.

David Godfrey

August 4, 2021

Great and quick efficient service.

A.L.

July 31, 2021

I liked the simplicity of the service, the response time of staff when asking questions about my quotation. The delivery driver was also helpful with off loading.

The only downside was the price.

Andrew Seymour

July 10, 2021

Good price and very helpful staff.

M.

July 10, 2021

Very good availability of the various materials. Prices are not the best, but that is the business model – everything that’s available comes with a little price tag.

Friendly staff – did help to load the heavy chunks of steel.

I will use this store again in the future

Andy Dredge

July 10, 2021

Fast response and Helpfull when I made a change in my requirements swooped the materials around

Chris smith

October 12, 2023

Excellent customer service and very friendly. Prices better than eBay

S.L.

July 10, 2021

Great service

D.P.

June 10, 2021

Ability to obtain specialised metal in small amounts at reasonable cost.

J.K.

June 10, 2021

Help full staff

Jan Stafford

June 4, 2021

straight forward, great response time, quick turnaround, good humour and friendly

Will Bond

June 5, 2021

Lucky to find this place as it was my first project requiring quantities of metal. I just Googled and found a supermarket selling just what I wanted. The staff I spoke to were polite and knowledgeable which was great as being a novice I needed some advice. So that was it….. placed my order…. went to Southampton and collected it. Easy!
Well done guys 👍

Stephen Blanchard

May 13, 2021

Very good value, excellent customer service and prompt delivery. What’s not to like?

J.R.

May 9, 2021

Easy to order, easy collection, just the job. Thank you .

M.

May 6, 2021

great choice of products and sizes

Mike Ayton

December 8, 2023

Very quick service

Neil

May 5, 2021

Very helpful. Great service. Good value.

A.G.

May 5, 2021

good efficient service. never had any problems whatever

S.F.

May 5, 2021

Got the stock together quickly.
Delivered to my door.

M.M.

May 5, 2021

Really helpful and a wide range of services to make anything I wanted custom made.

A.B.

April 9, 2021

Very easy to deal with and delivered the next day.

Peter Lancaster

April 9, 2021

Availability

J.D.

April 9, 2021

Very helpful team on all orders

N.

April 22, 2021

The two jobs that Metal Supermarkets supplied me for recently were both incredibly urgent and they’re service was fast and efficient with excellent communicative customer service. I would highly recommend.

Mark

April 9, 2021

Superb service, staff so friendly helpful, products second to none, would not go anywhere else. A1

Steve Blackman

April 6, 2021

Great Service from Southampton branch
love the flexibility in the lengths of material that you require.

K.V.

April 6, 2021

Great service, good rates, made to measure items

James Simpson

April 2, 2021

1st class service; helpful staff

D.H.

April 2, 2021

Excellent service, very friendly and supportive. Highly recommended.

S.

June 9, 2022

Very good customer service, good range of materials and sizes, convenient. Plus cutting service is fantastic.

I.T.

April 6, 2021

Description of product and more thickness choices

Michal

March 3, 2021

Very helpful Staff and easy contact. I will use in the future for sure.

Alan

March 2, 2021

Good friendly service

D.C.

March 2, 2021

Our order was from a layman who needed advice, and for a small item. It was dealt with very efficiently and we were treated as if we were a customer that could have been a lot larger. I didn’t think that buying metal could be that easy. Kudos to you for your approach.

Russell

March 2, 2021

Excellent service.

C.T.

March 2, 2021

Will’s guidance in appropriate metals for the home DIY task we were undertaking was very helpful. His replies we quick and quotes were clear without being pushy. When we were ready the order was processed easily and the delivery arrived a few days later (the delivery driver was also very accommodating in off loading safely). The only thing missing would be an email confirmation as a receipt following paying however this was given by hand when the order arrived.

Kerry Lees

March 2, 2021

simple easy service.. spot on