See what are our customers are saying about our London (Park Royal) Store

M.

Great service and very friendly and helpful staff

John Harris

excellent service, exact product , reasonable price

Gideon

good service, good attitudes

G.B.

The staff were very helpful and flexible about how to produce the quote. Clearly wanting to get it right for the customer.

S.W.

Needed item was stocked.

Steve Stennett

They know what they are talking about.

Zibi

Good quality and fast service

T.G.

A good selection thank you

Roberto Oddi

Friendly and knowledgeable staff

Saul Eisenberg

Commited staff, listens to needs. regular delivery drivers. Flexible warehouse team for cutting requirements. My 1st port of call.on stockholders

P.B.

Staff are really helpful and always deliver what is needed at a good price.

Adam

Friendly customer service. Helpful staff

R.S.

Profesional and have it lot of stuff

Amir

Fantastic customer service, they have all metal you need , cut same day

Rod

Always very helpful

Angelo

They were professional, knowledgeable, and extremely helpful from start to finish. The materials were cut accurately, the turnaround was fast, and the pricing was fair. Excellent customer service and a pleasure to deal with. Highly recommended for anyone looking for quality metal supplies and reliable service.

D.J.

Material availability, excellent prices, fantastic service. I’ve already recommended Metal Supermarkets to several people.

Adam Brown

Very helpful staff at Royal Park after getting no response from calls and emails at Greenwich.
Quick turnaround and delivery.

F.F.

Great range and even greater quality of staff.

N.T.

Great service, assistance, support & quality

M.M.

Always friendly, helpful, on time and seems competitively priced.

N.

Knowledgeable friendly staff. Huge stock range.
Cutting and folding facilities very handy.

Piotr Kolasa

Very good professional service I recommend you

Noel Wilkes

Helpful sales staff

Ben

Everything

C.T.

Nice metal

M.G.

Metal is cut to my requirements saving me time

A.

Dan and the entire team do a good job. Professional and friendly. Highly recommended

P.C.

Small quantities are available.

M.

Good service and quality gear

B.T.

Fair prices and helpful staff 👍

L.O.

Great service

German

Customer service and delivery services very professional and reliable to help

D.J.

Nice people to deal with

Simon Waddington

Always helpful, always efficient, always professional, always friendly. I think Rob was the person who handled my order. Ten stars out of ten!

Darren

Rob took my details and produced a very quick quote.
Payment made and I collected by 9am next day.
Second order was delivered before mid morning next day, cut to size!

A.

I ordered what I wanted on site.

It wasn’t in stock but a better than original choice was suggested.

The product was cut to length and plastic wrapped within 10 minutes and I was away.

A 10 out of 10 experience from sales desk to taking the product away.

P.G.

Cut to size

Tony Jackson

PRODUCTS ARE EXCELLENT AS WELL AS THE SERVICE

M.E.

Great service! Very pleasant and kindly staff at Park Royal. I got a good discount on offcuts. The only complaint I have is that the cutting charges are a bit steep compared with the cost of the materials.

Marilyn

Product is just what we want and the Customer Service is great.

H.P.

Excellent Service, always has the aluminium shapes/sizes i need, and I get a quote in less than 5mins and easy to pay over the phone.

R.G.

Wide range of products at a fair price.
Promptly delivered

S.B.

Prompt, accurate, ability to order over the phone

N.

Quick response when placing orders

Rob

Great service great product and friendly staff

Nick Phipps

Quick & easy to arrange with good workmanship 👍

Phil Davidson

Polite & efficient as always, good value too.

Y.

Excellent service!

A.B.

The knowledgeable and friendly staff on the front counter who understand your requirements and can transmit this to the fabrication team.

M.G.

Very quick and professional. No messing around. Quick phone call, 5-minute conversation over the phone, and picture sent via WhatsApp. Quotation within 15 minutes.

C.M.

Good, fast and efficient service

Dainius Razas

Excellent service, very good price and delivery on time rapidly!

Sakko

All good !

Gez mcgowan

good selection, helpful staff, decent prices

C.D.

Very helpful. Quick delivery. Great product

A.B.

Excellent services and delivery

S.

I’ve known Metal Supermarkets since they opened and find that they are very good and convenient for small quantities.

H.

The customer service was outstanding
Liz help me and he was very polite
Thank you

D.R.

Good variety of product and helpful and knowledgeable staff

Suzanne Burke

It was easy to get what I wanted and they were very helpful and efficient.

T.

Izzy was great and yes the product was exactly what I required.

Cheers

V.

Good prices and good service

Chris

Top quality service, very nice and friendly staff, helpful in selecting sizes.

M.R.

Hi , when working in London I always us Lez .he’s proactive & can source steel sizes that aren’t on the shelf. Ive just used lez a couple of weeks ago for some 40×80 rhs . I would highly recommend working with these guys .

Regards [EMAIL ADDRESS REMOVED]

M.G.

nice people, helpful when i went in, no nonsense, good stock

Rory

Very good helpful service
would recommend to everybody

B.C.

All done on the phone very polite

Alan Kemp

Pleasant and helpful staff, good selection of stock, reasonble pricing.

M.

Great service. Very easy to order what we needed. Have placed orders twice now. The first time we were able to collect within two hours of ordering and the second time we opted for next day delivery.

Keith Broomfield

Quick and Efficient. Always have whay i require.

J.H.

Efficiency

Stuart Williams

Very fast and professional

Bogdan

Hi . The service is really helpful, responding quickly. I can recommend them to everyone

R.

Very friendly guys and helpful, no questions not a problem, they know there product. Thank you

Rahim

Excellent service , very organized, knowledgeable and friendly

Pedro Andreatta

The guys that helped us were very quick and polite.

E.

VERY PROFESSIONAL COMPANY AND STAFF

Kevin Foroshani

-Immediate availability of an extensive range of Aluminium, Steel and Stainless Steel products

-Precision fabrication at a moment’s notice

-Fair Pricing

-Exceptionally helpful staff with a most positive and ‘can-do’ approach

-Fabulous Customer Service

Kevin Foroshani
K1 Construction Group Ltd

P.M.

Metal supermarkets have a very fast and efficient service. Super quick delivery and always very helpful.

Gurvinder Chandale

I received excellent customer service and products from Metal Supermarkets. They do everything they can to help and work fast.

Catalin Axinte

Simple, straightforward and good priced metals.
Very helpful members of staff.

G.

Good service

M.G.

Very good customer services at the front desk.
We are not metal workers but pest controllers and often need sheet metal cut to size for repair works and sometimes our measurment skills arent that great, yet the team on the front counter always help us when we arrive going over what we have measured and make sure we have the right measurements converted from cm to mm rand thankfully it fits every time !

C.S.

Great service. Great staff.

Nicole Willson

Staff are extremely efficient and knowledgeable

M.

Fast, friendly and efficient

N.

Great stock and staff.

J.

very helpful staff

C.

Helpful and obliging

S.S.

Great customer service. Sorted my my metal sheet in cut size i wanted in less 2 hours ..amazing service

John Ryan

It’s not easy to find a decent metal works. This one is very straightforward. I just turned up at the workshop told them exactly what I wanted and it was ready to take away in less than 5 mins. Great Business and service

R.

Quick response and delivery, they are someone with whom we can rely on.

K.A.

Super friendly and efficient, great prices, very helpful on the day. Would recommend!

H.J.

Great products and great staff

J.

Perfect

Darren Joyce

Excellent prices and service

D.

Plenty of stock helpful staff

S.S.

Prompt service and easy parking

A.H.

Easy, friendly staff and local

S.A.

very good customer service

Seamus

Quick and efficient service

Callum

The service is very good…prices not so good sometimes

Tarek

The customer service is spot on , the guys at the front desk are very helpful even the guys at the back are excellent at their job

T.L.

Very efficient service.

P.

Quick reliable and cost effective service as always!

Thanks

Greg Szczesnaiak

Metal Supermarkets are absolutely brilliant! Their team is professional, friendly, and always goes above and beyond to help. The quality of their materials is consistently top-notch, and their quick turnaround times make every order easy and stress-free. Whether you need a small custom cut or a large bulk order, you can always count on them to deliver exactly what you need. Highly recommended!

Shaun Bongard

Extremely helpful

Alway get materials required

Been using them for the last 10 years

Shaun from Crocusdesigns Ltd (Raised flooring and Firestopping)

T.H.

I really like the staff and how they help me to make a decision about what material to use, often saving me money by suggesting alternatives

S.H.

Great team of people there, very helpful and when i didnt understand some stuff regarding the metal the guys at the fron desk really helped explain. so yea very good services and product was quality

Gary Pritchard

Found staff friendly and very helpful

N.S.

Friendly and speedy delivery

N.R.

Good price. You can speak to someone to get advice etc – this nowadays is a real plus.

Carl Sharpe

great service, worked on my project straight and away and was picked up the sameday., great stuff

D.P.

Very efficient, easy to get what is needed.

Mus

Fast and reasonable

A.B.

The fact that I deal with a ‘face’ and name and that they follow up on initial expression of interest or request for a quotation.

Nick Parry

Big range of products, efficient service.

K.G.

good friendly and customers care

S.P.

Very professional

Garth Ellis-Ricketts

VERY HELPFUL NOTHING WAS TOO MUCH TROUBLE AND AS USUAL THE PRODUCT WAS EXCELENT

Norbert Kozma

Great service! always 5 star!

P.B.

I’d like it better if you didn’t pester me with rating emails

M.J.S.

Very good

Daniel Gay

Location is accessible, parking is availble, stock is comprehensive and mostly, the staff are knowledgable, helpful and polite.

Robert Tomlinson

Great to deal with

G.P.

Wide range of metals and profiles available and any quantity cut to size from “letter box size” to truckload and available for over the counter collection or delivery
Pleasant, helpful staff.
A very easy company to deal with.

Alan Laurie

Metal Supermarkets had the material I needed at a competitive price

M.N.

Every thing is very good

J.H.

Very helpful sales team, who listened to what I asked for and they found a good solution for me.

Jonathan P

Everything I needed to build a handrail was in stock , great customer service and great price

Paul Slaymaker

I wasn’t aware that such a service existed locally and I’m very pleased it did.i wannted a specific item that I thought would be very hard to source. But then it was easy.

Hussain

The give me advised and they are very kind fie help customer

Bill

Good lot of guys got my fence for me in quick time well done 👏 never had a problem in all the times I’ve used them

Neil Collins

Fantastic products. Good prices
Very quick turnaround
Quality materials

M.C.

It’s quite local to me, good quality metal at a very fair price. Was a, straightforward transaction. Made my purchase via telephone before going and collecting. Staff were helpful and polite.
An all round excellent service that I’d happily recommend to friends and family.

Meg Cunningham

great service. lovely team

T.M.

Friendly polite staff and helpful sorted my order out well,thak you.

J.

was simple to look and call and organise items needed.
as local to me i was able to pop down and pick it up so made a saving on delivery costs.

cant fault it

Dominic Lake

fast / complete service / easy to deal with

Terry Jones

Excellent service from Dan very helpful.

L.V.

Everything was perfect! The sales team supported us through some unexpected emergencies with prompt and professional service. Their responsiveness made a real difference, and the pricing was very reasonable. Overall, we’re extremely satisfied and will confidently reach out to them for future needs.

Rowan

Very helpful and great prices there metal has helped me build my boat London ⚓️

S.H.

Efficient

C.M.

Staff were amazingly helpful and responsive

Travis Ragoonath

Excellent service from start to finish even though I arrived when the shop was about to close.

Peter Dickerson

One stop shop.

Great

J.G.

Great service including help from Rob in finding a solution that was the most suitable and cost effective for my needs.

Hugh Marsden

You were easy to find, had what I wanted ( although it cost a bit more than anticipated!)

N.T.

Quick efficient service after asking many questions.
Found exactly what i wanted on the website.

David Rowland

good varied stock and efficient service.
Could, however be a bigger selection and better prices of “offcuts”

S.L.L.

Friendly service. Good prices

Mick

Friendly staff noting is a problem

M.

Great service pleasure to deal with you

T.C.D.

Kept well informed about product availability and was able to provide suitable alternatives when what I’d ordered wasn’t available.

E.H.

Very efficient and really nice customer service.

Ian Hazel

excellent telephone service adviser/sales
prompt delivery

Daniel Wilcox

Easy people to work with. quality material sold and delivered

Alan Marks

The option to buy a shorter length

Jake Gowan

Probably the most efficient and professional company I have ever bought from. I only placed a small order and was treated like I was placing a multi-million pound order. 10/10

P.G.J.

They have a large selection and it’s the only option if I need a piece of metal the same day.

Steve

Good service fast delivery

T.

We’ve been using them for many years’ service knowledge and help is the best you can expect from a metal supplier

Anas Jnaidi

good service

B.W.

Stuff in stock
Good prices
Knowledgeable friendly staff
Excellent delivery

R.G.

Products: you can find and select all types of metal requirements.
Services : very helpful and efficient, and jolly fellows..

Mel Smith

Very efficient and speedy service. also a good stock
mel

P.

Professional and polite

Paul

Very helpful and quick service.

M.R.

Good prompt service at the branch.

F.C.

Friendly and very rapid service

P.D.

I have been using Metal Supermarket Park Royal branch for a number of years. It is conveniently located on the journey from home to my workplace. The staff have always been polite and helpful.

M.N.

Excellent service

J.C.

Dan was excellent to deal with. He was so helpful and I got my orders on time and they were perfect.

Laurentiu Preda

Very professional, high quality, excellent price and services. Friendly customer service and staff.

Branko Marijan

Huge range if products, catering for small quantities. Excellent price fast cutting service

R.G.

Friendly service .

R.P.

I dropped in without making an appointment. Very helpful guy on reception. Very reasonably priced. Super convenient place.

S.

Loads of products in stock , cutting to size on site available . When in need for some steel always coming back to park royal.

A.

All service

R.H.

Service and speed

David De Ruyter

Good Web service , great delivery on time as given

Darren Farebrother

Competitive prices & great quality of stock available, the staff are always helpful.

P.B.

Les at the park royal branch is very helpful and they always managed to supply whatever we require at a good price.

P.M.

Great communication, fast delivery and a very competitive price.

N.D.

Very quick and easy service reasonably priced.

P.T.

good range, tailor made offer, good service

Mohammed

Great and efficient service

M.

Excellent for our needs

R.K.

Best

F.H.

Your there

R.

Friendly and helpful staff

R.J.

Really excellent service all round. First class.

C.S.

very competitive and great service, many thanks!

Malek

Very professional service and can Find everything you need

Tony Brewster

They were very professional from the word go and dealt with Me quickly professionally and polite

Z.F.

The fact that my order was made ready very fast, is the main reason.
I would like to recommend to mention in your address that there are two streets with the same name in North and south of the town in order the customers not to make the mistake that I made and go first to the same number in the south of the town
Thanks.
[NAME REMOVED]

D.P.

1st time coming here, was recommended by an engineering firm working nearby.

Brilliant service, turned up unannounced had exactly what I needed cut there and then and was back on the road in 10mins.

Will definitely be using these guys again but maybe order in adavnce rather than just rocking unlike I did.

10/10

Kenny

Great products. Very speedy to supply and deliver

Stephen Williamson

I was told about you from an engineer that I know, I phoned you and told you what I wanted, I went to your NW10 branch you had the metal I wanted and cut it to the size I required, nice people, great service, thanks, happy new year

C.K.

Dan was very helpful and easy to work with

Anton Schreuder

Great service and fantastic support from Les and the team
2 thumbs up

Gavin Hall

Great team, honestly couldn’t ask for more. The lads at the desk were extremely helpful and did all they could to cater for my needs. Highly recommended. Keep up the great work.

T.P.

Product was a described and customer service was excellent

Peter Smith

The service I asked for was 8mm thick metal sheet cut to my required size. The work was clean and sent to me promptly. Great service, nice and quick.

Robert Fyvie

Really good telephone guys – helpful and polite – competitive price and prompt delivery – all round good experience.

L.

Good selection and great quality.
Friendly and helpful staff.

K.O.

Very quick response, and had every size I needed

M.W.

Excellant Sales personnel and good delivery service. Vary good quality of materials

Simon Page

Very helpful, knowledgeable and happy to deal with a small order.

A.L.

Whatever I need when it comes with metal, I get it here. I’m never disappointed.

D.W.

Fast, reasonable cost and responsive

I.H.

very helpful staff on the telephone and delivered exactly when said.

Jerome Tower

I can order what I want there and then on the phone and the guys at Park Royal accommodate my every need the same day. I only order small amounts but they still look after me. 5 stars

Calton

Les served us by helping with our order efficiently and very friendly. Was a pleasure to talk to someone who knows his stuff and explains very simply to us – Customer Service he knows how to serve it up. Lovely Les has an extremely professional outlook which is very rare these days. A great asset to the company.

Kieran Bell

Staff were super helpful and friendly. Provided advice where they could, and made sure I walked away with everything I needed. They also provided information about a local service they knew about, that was beneficial to me.

John/ Steven

Metal supermarket
Just like is says on the tin
You walk in, pick what you want, pay and leave with your metal just like going to any other supermarket

P.D.

Friendly & helpful

J.G.

very friendly team especially Les

M.

First class service staff were extremely helpful and was a fast turnaround would highly recommend

Bill

Danny has a good handle on things quick and efficient with a good crew no complaints

Alan Selwyn

What a fantastic company! Polite and helpful on the phone, ordered some tubing cut to length and had it ready for me within an hour (at around half the price of a competitor who would take a week). Amazing stock of every kind of metal and experienced staff to give advice. Strongly recommended!

John Brady

We were dealt with in appropriate Professional manner goods delivered when they said.

Donald Grant

Good range of metals at reasonable cost and quick fabrication

Maurice Garvie

I have been to their Park Royal Supermarket twice, not for big jobs, but fiddly one’s for which I needed their expertise. ‘No job too small’ they say, and they kept to their word. They were brilliant, I gave them measurements, and they did the rest . Everything fitted perfectly.
Great bunch of blokes in reception, some banter and a laugh or two.
Throughly recommend the Park Royal Branch.

David Graham

A wide range of metals, shapes and sizes and IN
Stock ! Plus cutting and drilling services plus same day service

Faryl Saada

Excellent customer service and very prompt service. I ordered my back splash and received it on the same day.
Very impressed. The staff are always friendly and knowledgeable I highly recommend this company.

K.V.

Very quick and prompt service. The sales team are very helpful and polite. Keep up the good work.

Grant Mcintyre

Nothing seems to be too much trouble, even if the steel needed is no bigger than a biscuit. Friendly, kind staff

For some reason your feedback request came partly in what looked like Russian.

Shaun Bongard

Always friendly and helpful, we use Metalsupermarket our all of required metal supplied for projects in London and surrounding area.

Shaun

David Evans

Misunderstanding of s. s. sheet finish (by me) followed by an extremely helpful and friendly correction with exchange of product for one with the correct finish in just a few days.
It now has pride of place as part of my Koi pond waterfall.

Quinten

GOOD STAFF

N.K.

Wide range, good prices, prompt delivery with no hassle. I’m very happy with your service,

Josip Lizatovic

Excellent selection of metal types, with many shapes and grades. This shop was a very pleasant discovery for me. The customer service is excellent over the phone and even better in person. The staff is well-informed about their products and always available to help in any way possible. I was very impressed with my experience and would highly recommend this shop

Paul Malone

Helpful , professional, quick and efficient exactly what a busy contractor needs

J.L.

Speed from time the order is placed to when I can pick it up (or have it delivered) is EVERYTHING. Speed speed speed.

Mike

Good service

Richard Galea

Good service easy to order Good communication

S.F.

You answered the phone and didn’t tell me to go online 👍

P.H.

Wry quick

Tony Castagnetti

Excellent service and assistance

Antonio Giuliari

They have doma a bespoke ( kind of difficult) job in a great time .

Daniel Asadi

Customer service

Gary Simms

Always helpful and lots of stock so no waiting

Kevin Jarvis

Great price, friendly over the phone and fantastic delivery guy

P.D.

I have used the Park Royal Branch of Metal Supermarket many times over the past five years and have always had a prompt and courteous service. Pricing is reasonable too!

J.

You have everything we need, and good thing sometimes, we just need small things, and have, I recommend you to everyone

S.B.

Communication

A.

Great service,
Item cut to order

A.M.

Really helpful – not pushy and completed order in good time. Very pleasant to deal with. Thank you. Product is exactly how we asked for it.

M.

Dan is very helpful , obligated and professional manager. Very quick to service order. I pleasure to do business with

D.

Nice personel

A.

great people
great service
good products

J.M.

i had instant service all ok

Lee Cash

I love engineering it’s my passion and being around like minded people is something I miss living in central london. Staff where unbelievable helpful

Kris

Very friendly and professional persons
I really recommended
KM building services

Paul Sancho

First class service

Chris Oakley

Efficient cut to size service

Arch

Excellent service always very helpful .

Botan

good quality with good service

Marilyn

Good product.
Excellent staff.
Easy ordering.

Martin Brogan

The level of customer service I receive is always so excellent, from every member of staff, that I would continue to return to Metal Supermarket even if you did not have the lowest prices, which most often you do.

Alex O'Callaghan

Dealt with the store manager at Park Royal, placing an order by phone. He was knowledgeable, efficient, very helpful and set out a timeframe for delivery which was adhered to. Slight hiccup with missing item when delivered but this was remedied quickly and manager went above and beyond to get the missing items to us without delay.

Simon Bailey

Good customer service and service. Fast to get pieces of metal I needed. Had what I wanted and was given options to work with.

T.N.

good customer service

John Charalambous

Daniel Burnett and his team provided a speed and efficient response to an issue i had on site.

My order was placed and my folded material was on site withing 3 hours.

It doesn’t get much better than that you get what you paid for.

Przemyslaw

Highly recommended. Every time excellent service and stock. Staff has huge knowledge about what they are selling-thank you

R.

Very good service , always helpful ,Good quality material,

Richard

👍

Will Cresswell

A lot of stock

K.

Great team at Park Royal NW10, always very helpful and efficient.

Douglas Holding

wide selection of materials, can be cut to any length fast delivery times

Allen Pierce

Very helpful indeed, showing me alternative materials, most helpful, I would recommend this outlet.

Norm

Comprehensive stock, great service with knowledgeable, helpful and friendly staff.
One stop shop for metalworkers.

Russell Sims

The staff are very helpful and the stock levels are well managed.

P.A.

Perfect service

G.

Absolutely the best for “hobby ” engineers like myself small quantity available at sensible prices , staff who are always happy to help easy parking for pick up . 5* all the way

Daniel Farrell

Great customer service, brilliant prices, flexible, accommodating and always straightforward. Highly recommend.

Andy O'Callaghan

I got an immediate response to my query and the steel I ordered was delivered in a couple of days. Exceptional service!

P.S.

The staff there are very friendly and the stock of metals is great.

Mark

Nice people, very helpful. Patient, great knowledge.

Cecilia

Nice service

D.R.D.R.

Fast service….

S.M.

The aluminium sheets were cut to spec and they were well wrapped to prevent scratches, and the price was very reasonable.
If I ever need any more or if I know of anyone that needs metal sheets cut to size, I will look no further than you.

D.M.

The service was excellent.
I like the product it suits my needs.

I will use Metalsupermarket again.

Ramanand Soondur

Friendly and helpful

N.R.

the best sales and service in London in metals. thank you

Jonas Maciel Peiter Peiter

I always buy material from the people at Park Royal, they are always very attentive to me because my English is not very good, but even so, they are all attentive, thank you Signed JP, I would like it to be passed on to them, my simple thanks

Quinten

Good Survive and prices ok for small bits

B.H.

Ability to discuss particular/specific products in person rather than completely digital communication systems.

D.

You get what you asked for, and they are very helpful

Rob

Very helpful and very quick in do the item purchased. Will be using these guy again. 😀👍