See what are our customers are saying about our London (Park Royal) Store

Douglas Holding

wide selection of materials, can be cut to any length fast delivery times

Allen Pierce

Very helpful indeed, showing me alternative materials, most helpful, I would recommend this outlet.

Norm

Comprehensive stock, great service with knowledgeable, helpful and friendly staff.
One stop shop for metalworkers.

Russell Sims

The staff are very helpful and the stock levels are well managed.

P.

Perfect service

G.

Absolutely the best for “hobby ” engineers like myself small quantity available at sensible prices , staff who are always happy to help easy parking for pick up . 5* all the way

Daniel Farrell

Great customer service, brilliant prices, flexible, accommodating and always straightforward. Highly recommend.

Andy O'Callaghan

I got an immediate response to my query and the steel I ordered was delivered in a couple of days. Exceptional service!

P.S.

The staff there are very friendly and the stock of metals is great.

Mark

Nice people, very helpful. Patient, great knowledge.

Cecilia

Nice service

D.R.D.R.

Fast service….

S.M.

The aluminium sheets were cut to spec and they were well wrapped to prevent scratches, and the price was very reasonable.
If I ever need any more or if I know of anyone that needs metal sheets cut to size, I will look no further than you.

D.M.

The service was excellent.
I like the product it suits my needs.

I will use Metalsupermarket again.

Ramanand Soondur

Friendly and helpful

N.R.

the best sales and service in London in metals. thank you

Jonas Maciel Peiter Peiter

I always buy material from the people at Park Royal, they are always very attentive to me because my English is not very good, but even so, they are all attentive, thank you Signed JP, I would like it to be passed on to them, my simple thanks

Quinten

Good Survive and prices ok for small bits

B.H.

Ability to discuss particular/specific products in person rather than completely digital communication systems.

D.

You get what you asked for, and they are very helpful

Rob

Very helpful and very quick in do the item purchased. Will be using these guy again. 😀👍

Roman Zieba

good service 100%

Jerome Tower

Specific to my needs and cut to size!
Definitely recommend. The guys at Park Royal are very helpful, even for a pain in the axxe! Customer like me 👍

Rob Fenton

They are unbelievably quick and incredibly helpful. The front desk guys are so so polite and extremely helpful. They all deserve a pay rise.
Thank you Metal Supermarkets
Rob Fenton

Afif Salman

The store manager was very helpful.

D.A.

Quick and efficient service

Mark

Excellent Service, above and beyond. Wouldn’t hesitate to recommend

S.

The products we received were exactly what we were looking for and the customer service was excellent. The staff were very friendly and helpful. They guided us on the right type of metal and size. We would definitely use your services again.

Iyampillai Poobalasingam

On time and accurate

E.G.

I get a quick response whenever I request a quotation, and the materials are prepared quickly for collection. Perfect.

K.B.

Service was quick and the material was just what i wanted

B.W.

Hands down the best metal supplier in London area, been let down by many other companies who didn’t deliver on time, had bad customer service, didn’t communicate about the stock issues. Metal Supermarkets, especially Park Royal staff, delivers always on time, communicates well, is friendly, always helpful. Really nice change.

Hamish

What I need, cut to size, convenient location

M.D.

Quick helpful service.

Nick Amott

I have used you several times always had what i needed staff knowledgable and very helpful

Haydn Parnell

excellent quick sales enquiries and easy to order and pay. So much variety of Aluminium stock.

M.

Quick, easy and efficient to use and more often than not have what is needed in stock

D.

Very polite, patience and professional service. No one is stressed or has an attitude.

Marek Witkowski

Very helpful and professional staff

Richard Woolff

QUICK AND FRIENDLY SERVICE

G.P.

Staff are always very quick, helpful and professional

B.

Service was quick and courteous. Always a pleasure dealing with them.

R.K.

It’s really good service and good serving next time I would recommend

P.G.

Provided what I wanted in a fast and efficient manner.

L.D.L.

Such great service! Everyone is very friendly and helpful. You provide an excellent service where nothing is too small to do.

Artan

Very good and friendly guys 👍

D.O.

Great service at a great price

Luis

Good very nice and

Shaun

Always helpful, and always get what we need.

Shaun

Crocusdesigns Raised flooring Specialists

J.G.

A good service with friendly staff

M.

99% of the time goods we require are in stock and delivery is very efficient.

Hameed Majid

Excellent Serivce Staff Very Friendly and helpful

Nick Masterson

Easy to deal with, extremely helpful both at the counter and in the workshop.

Rufus Mauluka

Got every as per request

George

Service,advice stock all top

D.P.

Very helpful staff.

I am totally disaabled witha speech impediment and they were so patient with me and extremely helpfl.

J.S.

Helpful, knowledge staff and good service.

Jas

Nice friendly atmosphere.
Staff are very helpful.

B.H.

Easy to use and I can go and see the metal before I decide.

Maggy

Friendly, quick and precise. Thank you!

Milan Szabo

Hi!
We are super happy about your services!
Thank you for your help and support!

Best regards

Milan

C.H.

listen to what is being asked for and better communication

L.S.

Your showroom is neat and clean, and your staff are both pleasant as well as efficient.

R.

Fast and reliable Service & Stock on shelfs at all times.

G.B.

very helpful fast service

S.B.

Good front desk service and accommodating to my wishes. Guys in the back cut the bits I needed to a tee mm perfect so no complaints at all. Used this company on and off for many years and they always deliver.

Z.S.

Cut very precisely. Had to return for re cutting..

T.S.

been using them for a few years now as they are fast and reliable

A.

Stock

P.

Communication, good service and location

B.J.

Service and speed of order being processed

Zaid

Good services and friendly staff

H.

Good service

L.

Always very polite and helpful, never had a problem.

Lukasz

Professional advice and support 👌

N.

Quality, Friendly and Helpful Service, Very quick processing and delivery times.

M.L.

Cannot think of anything, sorry.

G.R.

the service was quick and very efficient, costs were reasonable for what i was requesting and the staff were very helpful.

C.

Very helpful staff
Very knowledgeable

H.

Fast and good customer service

Williams Higgins

This was my first visit and will not be my last’ Friendly staff in reception and the staff at the pickup point were ever so helpful with loading. Easy parking and loading bay.
I only have the occasional job where I need a special bit of metal to be my go-to for everything metal.

F.

Super close to us and great people in the shop front desk and warehouse.

P.H.

Quick and easy

P.

Wide range of products at competitive prices, friendly and helpful staff.

B.

…..always offer a detailed map on how to reach you from the A40; trying to navigate the dedalus of one ways from the Acton end is a nightmare!

Tomas Holland

Quick friendly service, loads of options in stock , and easy to collect once order has been made.

Sonny

Very friendly and helpful staff . The store was extremely organised and the staff were very quick cutting my order on a wait and load. Highly recommended this company.

C.M.

Great service all round. Many thanks

C.R.E.

Simple process and staff are helpful

L.

Good advice, and done everything agreed 👍

J.C.

What you want when you want it

Chris Platt

The products were exactly as described / as I was expecting. The service was brilliant, I couldn’t have asked for better. I’ve not really worked with metal like this before and I had quite a few questions which Les did a fantastic job at answering. Then when we went to pick the products up the team were really friendly and welcoming. I hadn’t realised the metal would be greasy and was worried about our car, but before I could say anything they offered to wrap the metal in plastic which was brilliant, and then they carried them to the car. Excellent service from start to finish. Thanks guys!

K.P.

Extremely helpful staff and fast service

R.

Good advice and knowledge; very good and helpful service; no time wasters.

S.W.

Quick delivery

Paul Mason

Excellent service and advice even for the very small order that I made. Definitely would recommend them.

N.

Great customer service and products

A.

Good Service!!!!

Jzef Skutnik

The cheapest metal supply in area

Shahin

Good communication, friendly and efficient.

S.R.

Prompt response to a quotation request, both by email and by phone, and the availability of material from stock.

N.

Very helpful and efficient. Huge stock and knowledgeable staff.

R.

It was cut and ready the same day.

Glen Bungay

I found it very easy to obtain a cost and payment was easy. The metal was clean and cut exactly to the sizes we required. The cost was spot on to what I expected to pay.

Shaun Collis

Very helpful, useful information to make sure I got the right product for job, not the product I thought I thought I wanted.

Marek

super contact quick order very helpful I recommend

G.S.

great service as always!

B.M.

Great Service. Quick and easy.

A.M.

friendly people willing to try their best to help out

Steve Smithwick

Good range of stock and very helpful staff
thanks

S.

Efficient service, fast delivery, great range of material available.

K.B.

The staff are great. And delivery is easy to organise.

A.M.

I’ve purchased metals on a few occasions and have found the service to be very good and the staff to be very helpful.

David Finbo

Great Service And Communications

O.C.

Great selection and service

P.

Good service.

B.W.

Quick and efficient service at a competitive price.

V.

It’s very good service +good price

B.

Friendly delivery drivers

K.O.L.

Staff are very helpful great service

Bruce Cross

Perfect service

Steven Kerrigan

Good service

Lee

good fast service

J.G.

Friendly and helpfull

Elaine Gristock

Your products are well priced, but it’s your team in Park Royal that really won me over. They’re responsive, positive and hugely helpful.

Sandy Gibson

Incredible service.

M.S.

Thanks to Anthony fro help and always great service!

D.C.

Prompt delivery

R.

friendly staff very quick delivery

Marilyn

Good products and quick delivery service

S.A.

friendly staff, priced fairly

Bill

I found the manager and staff very helpful and efficient

K.

The branch was able to quickly supply what we required.

D.F.

reliable, easy to deal with, second to none customer service (I usually deal with Anthony) and for a very small customer I feel very well looked after and get a flawless service, keep it up!

John Suckling

Great service friendly helpful. A little expensive but worth it you can buy exactly the amount you need.

C.

Great service, always helped me out last minute.

Chris Browning

Very helpful staff when you contact by phone

J.S.

Great service. Excellent communication.

Andrew Lambourne

Prompt, polite and efficient service.

Chris Ionescu

Prompt service though a bit expensive

Jarol

Very good service and excellent people!!!

S.H.

Availability of small pieces metals

Maurice Garvie

A brilliant walk in service. Staff in reception were very helpful…gentlemen, every one of them. Throughly recommend the company’s service

A.P.

Prompt, friendly service from the whole branch.
A pleasure to do business with.

J.

You are doing good but there is always possibility of improvement.

Nick Amott

Good range of materials helpful service

dgrudzien

Im usually served by Anthony. Great guy! Always able to help me and advise. Highly recomend!

Merv Yeadon

The person I dealt with was very knowledgable and efficient in their manner

Pourzad Mashauiekh

Very efficient and very helpful.

They give a very reasonable price for a high quality services.

I have ordered many items last month and Dan was very helpful.

Highly recommended!

Jeevan

Service was fast and efficient especially on short notice. Many thanks

V.

Very good service

D.

Always helpful and efficient

M.P.

Good telephone response; simple arrangements and flexibility on changes; good delivery. What else should one require.

Nick Bailey

Your product range and service remain excellent. Thank you.

Robert Donovan

For me just what I wanted, cut to size.
Very polite and helpful staff both on the phone and at their premises.

Eddie

A bit cheaper but a good service

Mike

Always extremely good service from the Park Royal store, friendly service, the team are efficient and happy to help.

S.

Fast response, friendly, and knowledgeable personal

M.C.

Friendly support and sales, timely delivery.

A.B.

Great service overall. The team was very helpful and managed to process the order very quickly. Thank you.

P.

Your team were very helpful and approachable.

I knew what I wanted, but they answered all the questions asked. They didn’t need to sell the product / material selection.

B.

Friendly help full

Chris Rolston

Prompt service.good response from sales with emails

Tomasz Pialucha

Good service

Haydn Parnell

Always very helpful with advice and then fast with raising a quote. Excellent!

C.P.

The guys at Park Royal are really helpful and most of what we use material wise is on the shelf

James Danagher

I spoke to ‘Dan’ in your team and customer service was excellent .Eveything was seemless right through to picking up my order

J.T.

no

H.

Good service

R.

Good range of steels, never been a problem getting what i need for the jobs i am doing

Very friendly staff and always helpful

Steve White

Large variety and quick delivery thanks

Matthew Thompson

Great service

Wayne Jordan

Great people and good service

A.W.

Prompt response and you had what I needed

P.R.

LOVELY, QUICK AND RELIABLE SERVICE

Mike Annesley

Excellent service and fast delivery.

P.B.

Very helpful advice and rapid service for a small DIY order, which, by the way, fitted beautifully and polished up a treat.

Annie

Great selection, quality and service!

Jasper Fox

Friendly staff . Happy to deal with small orders . Next day delivery . Great service .

Vitalie

GOOD SERVICE

Jzef Skutnik

Fast , friendly services.

Marilyn

Product is good.
Admin is organised, quick and friendly.

Jeff A

It was quick and easy to request what we needed
5 x Metal rods mild steel 3mm Dia
Took 15 mins from the time I arrived to leaving
great job
Jeff

A.

Good service

Clair Porritt

They go above and beyond and always polite and friendly!

Tawfiq Karimi

Excellent Customer and Delivery Service

A.B.

Great service and stock

Dean

Very helpful and quick to respond

M.B.

Efficient and easy

S.W.

Response in providing a bespoke stainless steel component was excellent

M.D.

Great communication, easy to reach people, friendly delivery service.

Guy

quick ordering , helpful staff and came when promised !

B.

Very good and reasonable prices

Kieran Bell

Quick turnaround. Accommodated for even the smallest request.

Bob Ryan

Excellent service, had exactly what I needed and fairly priced

Kelly O'Donnell

Professional, knowledgeable and fantastic service all round. A1.

D.J.

Almost always available
Cut to size
Great quality and service

Sometimes prices are higher than wanted but not always

Alex

Very good service. Friendly and helpful staff. The aluminum plates were cut to size while waiting. Definitely come back again when needed.

Mahesh Varsani

Excellent service.

K.

always very helpful, thanks

D.H.

Fast response to my order, quality goods received,
thank you

S.T.

good helpful service and goo quality steel

Carole Blythe

Brilliant Service
Requirement was required the same day has enquiry …. which was achieved ☺
Would recommend to anyone.
Will be using them again when required.
Good job done by everyone
Carole Blythe – Dale Power Solutions

D.

Great service

J.F.

Customer service

Dahmane

Reliable and Quick service

Nick Amott

Good service good range of matl reasoable prices

B.C.

Great on the fone… Enthusiasm and passion…
Fantastic speed of delivery..

Julian Marks

Easy to purchase metal stock which can be cut to size and delivered to site

S.H.

Fantastic customer service, fast response to all my enquiries and are always happy to find solutions no matter how big or small my job may be.

P.B.

Stocked exactly what I wanted and the service and advice I received was exceptional.

Arch

Great service as always , I would say the web site needs a little work ( in stock / out of stock ) ect . overall though very good .

M.

Good quality – and great service

Tomasz Stachowicz

Stock at one place. You can see what uou are getting.

K.T.

Great friendly and fast service. We were able to get just what we wanted at a fair price. A useful place to know.

Chris

Great service at a good price

E.

Service was extremally precise, communication very good!

keith adams

Staff are very helpful .
Always get what I need when I need it at at a fair price .