Home London (Greenwich) Reviews See what are our customers are saying about our London (Greenwich) Store Unit 8, Lombard Trading Estate, 51 Anchor and Hope Lane, Royal Borough of Greenwich, London, SE7 7SN 4.9 Star Rating - 172 reviews Powered by Listen 360 S.S. October 9, 2024 Quick turnaround on product. Good friendly staff, very helpful. T.M. October 9, 2024 Be on Google K.B.K.B. September 17, 2024 variety and helpful staff L.W. September 11, 2024 Your delivery staff were very helpful & courteous. Regards [FIRST NAME REMOVED] G.M. September 10, 2024 Local supplier who is able to provide small quantities. On my second visit I placed my order online and it took a few days to process and supply what was a very small order. I would have preferred if the materials had been available on the next working day. Overall I was very happy with the service. The staff at Greenwich were very helpful. Highly recommended. G.N. September 10, 2024 I ordered flitch plates that were made and predrilled perfectly, and delivered promptly. Thanks J.M. September 10, 2024 Super friendly staff and great selection metal types W.L. September 10, 2024 Staff were very helpful and kept me informed. They wanted my business so would use the firm again. P. August 23, 2024 Very efficient and willing to deal with any enquiries J.P. August 21, 2024 Very good service and knowledgeable staff L.A. August 21, 2024 Any metal, any size, cut to order. V.S. August 21, 2024 Prompt support and flexibility, with top-level customer service M.P. August 15, 2024 Polite staff very helpful product delivered in a timely manner to correct specifications as needed for M Industrial applications. A. July 9, 2024 Iβll like the Sevies and product but I think it should have hot drinks machine to attract new coutmers K.S. July 9, 2024 Excellent service P.D. July 11, 2024 Staff very helpful but limited stock M.K. July 9, 2024 Excellent range and good prices. Customer service very good too, with collection items ready and waiting when requested; helpful and helpful staff. Definitely will use again! D.L. June 20, 2024 The young man we dealt with was knowledgeable and had a pleasant manner, refreshing. R.M. July 8, 2024 Lower prices D.R. June 19, 2024 The team at Metal Supermarkets have always been extremely helpful in the lead up to an order and delivered on time as scheduled. The whole process has been easy and they offer great value for the service they provide. I would happily recommend them. P.B. June 14, 2024 Convenient location for me to pick up. I live in Leytonstone. Friendly helpful staff. Usally stock what I require . S.G. June 13, 2024 Good communication and customer service. Speed or initial response and delivery of product. Quality and accuracy of drilled plates, a small item, but it felt like it was important to them as it was to me. C.T. June 13, 2024 Very happy with the quote, delivery and product. Will use Metal Supermarket again. R.M. April 18, 2024 As a teacher, knowing you are local and students can visit and pick out offcuts is very reassuring. We do not use a lot of metal, but are looking to expand how we use it in the classroom. Your clear and reliable offering of materials is invaluable when planning projects like this! H.L. April 11, 2024 The man was very helpful and efficient D.B. April 5, 2024 Quality and customer service J.S. April 5, 2024 Wide range of metals both type and shape You only have to buy what you need Competitive prices and helpful staff R.S. April 4, 2024 Had the best service thank you! C.G. April 4, 2024 Very helpful and good service. K.L. April 4, 2024 Good stock and helpful, friendly people. A.S. April 4, 2024 Prompt service and delivered exactly what I ordered. Great service K.C. March 25, 2024 Immediate acquisition, friendly knowledgeable service. D.L. March 16, 2024 Great “while you wait” service cutting for projects. Lots in the pre-cut / off cut racks to top up my stocks. B.A. March 16, 2024 Great in person service, friendly staff, great after-sales service. R.S. March 10, 2024 Polite, friendly, helpful, knowledgeable when placing my order. Speedy delivery. What was recommended did the job perfectly. We are really very pleased. I didn’t expect such a good service for such a small order, but it was exceptional. Whenever we need anything in your line in the future, you will be our first port of call. I have already recommended you to several people who may need your services. Thank you π J.C. March 8, 2024 Good prices and quick delivery. L.V. March 8, 2024 Very friendly and helpful staff J.H. March 8, 2024 Efficient B.J. March 8, 2024 Prompt service and professional staff interaction. R.M. February 15, 2024 the best in the biz B.J. February 7, 2024 Very welcoming and helpful, showed me the different metal bars to make sure i was getting the right ones and offered me free gifts which were useful( writing pad,pen,calender and mug). Pleased with their services 100% will use them again. C.L. February 7, 2024 Buy direct from workshop/wharehouse N.S. February 7, 2024 Excellent service as always. Itβs a pleasure to deal with Les and Aaron. D.F. February 8, 2024 Great products and very helpful and friendly service. Well recommended. J.H. February 7, 2024 Very helpful service. Cutting prices a bit too high for our club members. R.B. February 7, 2024 Purchase was very good A.C. January 5, 2024 Great services in a quick time! C.K. January 4, 2024 custom work! E.C. January 4, 2024 Excellent prompt and helpful service. R.S. December 18, 2023 Very good service, help information. J.M. December 8, 2023 Adam Barnett was incredibly clear and concise in his email contact with me. The metal you cut me was perfect, no nicks! R. December 8, 2023 Good service , good price, on time delivery L.K. December 8, 2023 Staff are very helpful in sourcing items promptly if not in stock L. January 11, 2024 π K.A. December 8, 2023 Reasonable price quick service while you wait if itβs urgent polite knowledgeable staff N. November 17, 2023 Hi guys What to say abaut this guys I thing there very friendly people Service I received very good Definitely will use them again Thanks see you soon L.C. November 15, 2023 The metal we got was great; but more importantly, we had a problem with our delivery (the wrong thing was delivered) and the team rectified at once with zero hassle. Would highly recommend! S. November 15, 2023 No request is too small. Quick response to requests and friendly service. A.R. November 9, 2023 Quick turnaround for even a small job. Good quality and easy to deal with as a company R.T. November 8, 2023 Great to talk to ,and fast on delivery with a smile thank you G.D. November 8, 2023 Good stock great staff J.C. November 8, 2023 Very good and affordable M.B. November 8, 2023 Excellent service, great company K.M. November 8, 2023 Good responses, good prices, helpful staff S.V. November 8, 2023 Adam is very helpful, friendly & professional. B.G. October 31, 2023 Great service, great products! D.R. October 12, 2023 In stock P.C. October 6, 2023 Excellent service at Greenwich outlet C.N.S. October 6, 2023 Very efficient and helpful team, highly recommend. R.P. October 5, 2023 wide range of sections and plates available, very good service, very prompt dealing with orders. G.N. September 10, 2024 Aaron was very helpful, my flitch plates were accurately manufactured, and they were promptly delivered by a helpful driver. Thanks G.D. October 5, 2023 Friendly staff and quick service M.W. October 5, 2023 Very good service, allready recommended you guys to another company. D.S. October 1, 2023 My order was just for a small garden project but the quality of the material, price and service was excellent. K.R. September 20, 2023 Clear listing’s of available materials and prices T.N. September 19, 2023 Easy to purchase. Easy to enquire. Its an easy process which is comfortable this day and age. Also friendly qualified staff help. I.L. September 19, 2023 Super fast service. E.B. September 14, 2023 Very helpful staff, Aaron and Adam were both great on helping me to sort out what I needed. Prices are decent, however, I think I will learn to weld for myself No further comment. If I need anything else for my projects, I will be back. Thanks J. September 13, 2023 Quick and easy service – Great customer service L.O. September 13, 2023 The chap that helped me with the metal strip I needed was very helpful and accommodating; nothing was too much trouble. Great service!! Rare these days, and appreciated. J.M. September 12, 2023 Genuine material efficient service right price and friendly advice β F.M. September 12, 2023 Great service, and price. D.B. September 12, 2023 Service and price R.B. September 12, 2023 Very professional staff, happy to offer advice and answer any questions. Quote came through nice and quick, good price. Delivery rate was competitive and package arrived right on time. Would definitely use this company again. R.J. September 12, 2023 Service was perfect, help was always there and staff could not do enough for me. M.C. September 12, 2023 Absolutely A1 service & products. N.C. August 11, 2023 Good quality product Very good service S.G. August 10, 2023 NO 10 BRILLIANT SERVICE F.H.J. August 9, 2023 Very helpful customer service C.C. August 3, 2023 Was easy to order and quick delivery B.K. August 3, 2023 very good staff well impressed will use again [NAME REMOVED] TEMPLE STONE LTD P.M. August 3, 2023 Very efficient service delivering exactly to spec. Helpful sales staff. D.G. August 5, 2023 The service was efficient, quick and polite with next day delivery. What more do you need C.G. August 21, 2023 The staff were very helpful, I also like that I could walk in and pick the metal that I wanted with help from a staff member. However, the price that I was charged was higher that that advertised on the website. The next day I returned, and pointed this out, my invoice was cancelled, and a new one issued. So it was sorted out eventually, but why did it happen in the first place? In future I will check the website price, before attending the site. This will not stop me from using Metal Supermarkets in the future or recommending it to others. [FIRST NAME REMOVED] G E. July 14, 2023 Good service I.C. July 14, 2023 Very accurate & efficient. J. July 7, 2023 Friendly, quick and cost effective. Thanks for your help. C.G. April 4, 2024 Good friendly service A.R. July 7, 2023 Fast and friendly service. Customer service also above and beyond. π G.D. July 7, 2023 Great service – bespoke product provided quickly M.A. July 7, 2023 The item was delivered promptly and deburred as requested C.W. July 7, 2023 I bought some brass sheet and rod. All items were to my satifaction. Cut quickly and the service from Aaron was excellent. I under ordered and he quickly got the extra ready for me to collect. A.M. July 7, 2023 Although I had a slight delay with my order I had commination and great service. My product was made to my measurements and fitted perfectly. L.A. July 7, 2023 Very helpful and knowledgeable. G.W. June 13, 2023 Super helpful when talking to them very quick at making and delivery was excellent no fault at all also Β£500 cheaper than I been quoted by another firm. The measurements were exactly to the mm transformed my project to amateur perfection D.H. June 13, 2023 fast and exactly to specification. R.C. June 13, 2023 Prompt and accurate A.C. June 7, 2023 They will cut whatever metal required whilst there and have good stock of most products. This is hard to find in London R.B. June 7, 2023 Very helpful staff. I showed up a unannounced looking for a tread plate. I had the dimensions, and it was made up for me out of aluminium on the spot A. June 6, 2023 Very helpful and easy to deal with fast service and fair prices P.M. June 6, 2023 Great service from staff. Good quality products at great prices. R.B. June 6, 2023 Cut to measure steel collected at my convenience. P.M. June 6, 2023 Placing an order was easy and the delivery was quick. C.M. May 11, 2023 Good sales department happy with my purchase, will use again and also recommend thank you M.H. May 4, 2023 good service S.P. May 4, 2023 Brilliant service and the metal tube was just what I needed! Thank you M.C. May 4, 2023 Good service all round, brilliant staff V.K. May 4, 2023 Good communications, Friendly and helpful advice, Easy placement of Orders, Quick delivery, Excellent Service F. April 13, 2023 No way how to complain in any aspect. Quality, kindness, you named. 10 out of 10 J.H. February 7, 2024 Ilike to be able to find my requirements locally. They are not the cheapest but I save on postage. My needs are met straight away by staff who are accurate in their cutting. the charge per cut is a bit steep. T.B. April 11, 2023 Easy (ish) to access, holds a reasonable stock for immediate sale. Just like a supermarket π A.L. April 11, 2023 Excellent service and a good price. G.D. November 8, 2023 Fast a very good service G.M. March 17, 2023 Very helpful F.L. March 16, 2023 Excellent customer service. P.V. March 16, 2023 The guys at metal supermarket were great ! Superb service and very knowledgeable. I left the place knowing more about metals than I previously did. A.S. March 16, 2023 Very good quality and prices! M.S. March 11, 2023 I was buying steel for the first time and I overspect my order. Got a polite phone call from one of the staff members who asked why I needed it for. After a quick call we have downgraded and I got what I needed next day. R.P. March 9, 2023 Good, nice staff, very helpful. P.S. March 9, 2023 Great friendly staff to understand the requirements and quality service N.Q. March 9, 2023 Great team and products M.G. February 14, 2023 Well presented, helpful staff. P.M. February 14, 2023 Good prices and excellent staff. P.P. February 14, 2023 Very efficient G.I. February 11, 2023 They are very friendly guys and very very helpful thanks for there help I.S. February 8, 2023 Very good easy transaction team very helpful. R.W. February 7, 2023 Here’s what I wrote on my facebook page:- “Yay! I’ve got a number of bike restorations which have been needing a little piece here, or a little piece there, so my interest was aroused when I started seeing adverts here on fb for a place in Greenwich (well, Charlton, to be accurate) called Metal Supermarkets. I was able to pay them a visit today to see if they could help me with a 2′ length of rod in 5mm stainless (to be a brake connecting rod), an 80mm length of alloy rod (to be a spacer for a centre stand) and a 4″x4″ piece of alloy (to be made into a spacer for a carburettor manifold). Not only did they have everything I wanted (plus a whole warehouse unit of other stuff, besides), I’ve got to say I was very pleasantly surprised when the bill for the whole lot came in at under ten quid I’ve largely been staying away from Greenwich since the last expansion of the ULEZ zone stopped me from going to the Blackheath Tea Hut with my bike. I can, however, see myself making an exception to go back to this place, if I ever have need of any other metal materials… which I’m reasonably certain I will” A.D. February 7, 2023 Great service and reasonably priced. A.C. February 7, 2023 the customer service was excellent! J.M. February 7, 2023 Service was fantastic!!! Extremely quick turn around very polite team look forward to ordering again highly recommend M.B. February 7, 2023 Brilliant service! Aaron went above and beyond. Definitely use your services again. It was a breath of fresh air πππ J. February 7, 2023 Products first class and staff at charlton branch who i dealt with are top drawer ππ» J.S. February 7, 2023 Friendly l polite staff O.B.P. February 7, 2023 Great advice, support and service. Sadly issues with delivery and damage to front door threshold L. September 19, 2023 Good service nice helpful staff A.B. January 11, 2023 There was a misunderstanding. The staff 100% backed me, the client. Brilliant! H.J. January 5, 2023 Amazing customer service C.G. January 5, 2023 Great variety and reasonably good prices. This along with great customer service. T.P. January 5, 2023 your product was the best price around and i looked everywhere to find it cheaper,your service was first class…..many thanks M.N. January 5, 2023 Great service and very polite and friendly staff. I would give them a 10 out of 10 M.M. January 5, 2023 Very professional work by completing the order and sending it to me in good time and very helpful to see if I had all the necessary items to complete the job and right amount sent to me. 5 stars βοΈ Keep up the good work regardβs [FIRST NAME REMOVED] ps I will be using your company again in the future π J.S. January 5, 2023 Amazingly efficient, helpful and friendly with excellent prices. Could not fault and would definitely recommend A.C. December 8, 2022 From ordering to delivery was a smooth process R.R. December 4, 2022 the product was available in the size i needed .It was extremely expensive however it was convenient. The staff were very helpful K.F. December 2, 2022 Canβt recommend highly enough. Instant advice and help on the telephone, then prompt quotation and excellent price. Once I had placed the order, my goods were delivered to my house, free of charge that same afternoon! Brilliant!! M.J.S. December 2, 2022 Delivered very quickly and well wrapped. J.N. December 2, 2022 Prompt helpful response, delivery the following day, no problems at all. S.A. December 2, 2022 Excellent service, best customer service in UK in my opinion I.R. November 9, 2022 Very helpful staff, quick delivery A.T. November 9, 2022 Easy to check stock availability. Friendly and helpful service. T.G. November 5, 2022 very good service all round definitely my go to for any steel needs A. November 4, 2022 Collection availble. Good range of materials availble. Will order especially if not in stock. Friendly staff Very easy to talk to. Cutting and bending service. E.W. November 14, 2022 I would need to make more visits to the site in order to make a better assessment but based on my one time there .. there was nothing I could really complain about. M. November 2, 2022 Nice service and affordable prices N.S. November 14, 2022 The price is a bit high comparing to some of other suppliers. The service is good. J.C. November 2, 2022 Knowledge of products, helpful services. A. June 6, 2023 g fast service and friendly R.B. October 13, 2022 Easy to deal with and good service K.S. October 6, 2022 Rohan was a great help and, overall, a pleasant experience. Z.R. October 6, 2022 Many thanks! S.G. October 6, 2022 Good products, prices and excellent service – approx 50mm dia, 2m tubing cut to length (x3), delivered in 3 days. Very happy with order. S.B. September 25, 2022 It’s not always easy to get bits of metal that you need. These guys are invaluable. Load more