See what are our customers are saying about our Gateshead Store

K.G.

COMPETITVE PROMPT GREAT SERVICE

Paddy Jones

Great range of metals. Quick delivery.

Eric Coates

Very helpful staff and a great service.

N.S.

sent for a quote the reply was quick, once i placed the order it was next day delivery, thanks

D.R.

Andy and the guys always give a brilliant service.

Paul Fowler

Great service

Steve

Efficient and reliable

B.P.

Friendly, efficient staff with knowledge of all materials in stock. What ever you need is cut to size minimum waiting time.

A.D.

Only buying as a hobbyist but the staff were great and very helpful. Wide range of metals and very reasonable prices, especially considering that I only want small amounts.

B.A.

good service will use again

M.R.

Helped me pick the right stuff. Nice staff. Exactly what I wanted

Katrina

you have every thing i need grate service form staff

K.

Very quick delivery and amazing service.

Nick Harrison

Friendly knowledgeable staff with product in stock when you need it.

Robin

Excellent company to work with for both our domesic and commercial requirements, we often send our customers to you for bespoke sized galvanized plates which are commonly used in the base of large chimney stacks.

E.R.

Great & easy service with prompt response

Richard Taggart

Well done a prompt delivery again

I.S.

Excellent customer service , everyone spoken to was friendly polite and knowledgeable. Product was exactly as required and ready quickly .

Kevin

Great service and very helpful staff

R.C.

Good

Brian Thistleton

Staff very friendly and extremwly helpful

Adrian Brunton

speed of delivery and selection of products

G.C.

Very helpful nd knowledgeable service

L.B.

I like being able to collect on the same day as ordering. Great friendly service from local distributor.

S.C.

You hold a large amount of stock, which is always available quickly.

P.B.

Great Products ,Great Sevice

I.C.

Good prices and fast service.

B.H.

Perhaps stock a wider range of Angle

.

Great range of products and always excellent, friendly and knowledgeable service.

Chris

Very helpful and patient staff.

T.C.

Quick and cheerful service.

Tim Carr

Very helpful staff, well run outfit.

Gary Thompson

Great team, great service and the first port of call for steel supplies

Brian Gibson

Helpful people

Paul York

Easy to order products and dispatch is normally next day.

D.H.

Very helpful staff. Friendly and very knowledgeable. Able to find exactly what I was looking for at a great price. Always very pleased about the excellent customer service I receive. Would definitely go back.

Eric

Very helpful and knowledgeable, finished order was exactly what I needed

S.Y.

Called in and ordered what I needed cut to the sizes required. I also got some chassis parts bent to shape which was very convenient and saved me a headache doing it myself.

N.P.

Good support when looking for materials. Prompt friendly service. Reasonable prices. Any size no problem.

M.

Great service.

S.C.

easy and it’s cut to size.

M.

Excellent knowledge and excellent price

Lee Hampton

Fast and efficient service from start to finish.

P.D.

Good price quick friendly service

S.W.

I found the staff very helpful and the price was also very competitive with other steel companies that I use.

Gary Alberts

I had a problem fitting a gas hob to a marble worktop as the cut out was too big for the hob. Solution was to have cut a flat plate of brushed steel cut to size and another hole the right size for the hob cut from that I had nothing but fantastic help from your staff at gateshead and the hob is now in and working perfectly many thanks especially a man called dave who organised everything

Charles Heilpern

Very professional!

Quick turnaround and honest people

Simon Askew

The south African guy on the counter is spot on. Really good service and definitely recommend, in fact one of my pals is getting some L shape this week 😊

Anthony Clark

very good service 5 stars a.clark

David Robinson

Quick, easy to buy and friendly service

Paul

Good service got all I need every time

M.

Very helpful

Michael Harm

Brilliant service for all my metal work projects

Michael

Metal Supermarkets have great staff who are friendly helpful and knowledgeable.
The work place is clean safe and professional.
Their prices are super keen and the metal I needed to modify a log holder was cut to size Gaffer taped up and I was super happy.
Excellent service and I cannot recommend them enough.

Nick Rowsell

Great service … friendly informal atmosphere … excellent steel product (expediently served) … I was there no longer that 15 minutes and it’s the first place I’ll go to again if I need anymore steel products … bravo !

Simon Sparke-Pearson

Great service and usually well stocked.

R.

All good.

John

Quick, easy, courteous.

John Merrigan

I only needed an offcut and the size and price was ideal.Great service from the staff.

.

First class for service/range of materials stocked also size thickness and of course the cutting service get exactly what you require it’s a one stop shop

Nick Watts

Good service, quick and easy. Good product too

Richard

Yes very good materials and helpful staff.

R.M.

I like the way I’m allowed to browse at will but there’s always someone to hand should I need them.
The prices are fair and competitive.
In general, it’s a friendly and decent enterprise 👍

K.T.

Very helpful with regard to my enquiry and prompt efficient service

H.

As I do the accounts and do not attend the counter, it is difficult to give a true analysis of the service provided.

Andrew Wallace

The cutting service is very helpful. Prices are good and very helpful staff.
Thanks

S.

Speed and service

Harry Stewart

Straight forward order and collection.good price.

.

Choice of stock; items in stock; easy to order and great service!

Ian Judd

Great staff, fast turn around and reasonable costs

Eddie Mccusker

Service, quality and price

Matt Wallis

Always great service

A.

Brilliant service.

.

Very friendly staff who always help with my amateurish requests with advice as to what would be best for my projects. Oh and the very reasonable prices.

Steve Davis

Great service, great staff. Easy

Nik 07811 521866

Very good service and quick delivery…thank you

Tad

When you want materials,cut , delivered next day , metalsupermarket is the place

Robert Wilson

Great help from Service desk had all items i required and cost was better than expected great job will buy again cheers
Rob
SelectWindows&GlassLtd

Garry Swan

Great choice of materials all shapes and sizes, excellent delivery service

Margaret Vickers

IMy splashback was easy to order over the phone and hassle free to pick up. One of the employees put it in my car for me. Very friendly staff

H.S.

Not having your bending machine go wrong, such that lead times rose from a couple of days to over a week.
A bit of a worry, but resolved in time.

S.

easy to speak to on the phone and was ready for collection when they said it would be .

Garry Teece

We very much appreciated the in-depth help, support and courtesy from your manager and the lengths he went to to get our order fulfilled 👍🌟🏆

D.

All good 👍

B.D.

Good service

D.V.

wide range of materials which is cut to size. As a school site manager, I often only need a small amount of material and do have the facilities to either store or cut large amounts of steel.

The staff at the Gateshead branch were friendly and very accommodating.

I use Metal Supermarkets for the purchase of materials for making model steam boats. I have always found the staff helpful and friendly and have recommended them to other members of my model club.
I usually buy sheet and bar aluminium off cuts most of which are big enough to met my requirements although I also buy brass sections and tube.
The team alley is close to where I live which make for very convenient shopping

Fred Graham Low Fell

Gary Cunningham

Sound As,

Excellent Service and Delivery and Price,

M.W.

Good quality good service

Good knowledgeable service

S.

Quality and range of products are good and good customer service

Alan Blenkinsop

Local suppliers of specialist metals

Michael

Efficient, quick

Rob

Nothings a bother, to the lads on the counter.. no issues with your products

P.F.

Reasonable prices and good service

Scott Moore

The staff are super duper cool and always cut my metal just how I like it 🙂

friendly professional service delivered with good humour, excellent service

Chris Pearson

Great product range and buy a your like to sit your project.
Helpful staff.

P.

The staff were very helpfull

F.A.

Great service, great prices!

K.R.

The service you get from the Gateshead branch is second to none

Always there when you need them and always deliver on time

J.

Prompt friendly service

J.K.

Everything

Derek Ormston

The service is excellent and friendly

K.H.

Friendly and helpful staff good choice of metals

Tony Pennell

The place for small bits – and big. Wide range of secrons and metals includind 316 stainless. Not always the cheapest but local (to me), and always helpful and fast.

N.C.

Had the metal I needed for my daughter’s climbing frame, cut to order…everyone was very helpful

B.P.

Brilliant quick service, nothing is a problem
Help and advise when needed.
Friendly staff

R.

The steel angle I required was in stock and cut to the sizes I needed
Very quick service at Gateshead Team Valley

Clayton Hayden

The service

D.

Cutting service and supply, helpful staff.

D.R.

Availability and being local

I.D.

Helpful and cheerful staff, quick and efficient service

Peter Tomlinson

Very helpful and knowledgeable staff with a wide range of products

Arthur Bowes 07780607196

Always have just what you need

I.E.

I was thrilled with how helpful, responsive and flexible the team were. I needed something fairly specific at very short notice and they were able to source it and cut to the right dimensions within a few hours. I cannot speak highly enough of the people involved.

A.M.

Quick turnaround.

Peter Cannon

Quick response to supplying bespoke materials that I needed, friendly staff. Prices were competitive.

J.S.

Only purchased 1 item from there but was quick and easy, very pleasant staff.

Frank Hockney

Very helpful and easy to order.

Andrew Reed

Quick responses via email and great products and services.

John Maynard

Very friendly and helpful staff

G.R.

Very helpful and knowledgeable staff. Quick delivery and very good prices.

Jonathan Ross

Great Service at a reasonable price. Very easy to get a price, order and pay no fuss
All staff at Team Valley Branch were very helpful (could not do enough for you)
Jonathan Ross
Ryton Construction Ltd

0[PHONE NUMBER REMOVED]

Paul Dodds

I have found when you want a quick quote the response is very good. When you are not sure what you want the advice given is most helpful.

N.

Nice and easy, steel ready same day

Good service, good stock

G.W.

Great service and help.

Sreve Clare

Simple, helpful and quick

Andy Brown

Great service, Great product

Kevin Bewsher

Helpful and knowledgeable staff. Prices are reasonable too!

Dave Ayton

Best service

Jason Tottle

Always brilliant, fast and easy service, the two guys on the front desk will do anything to help and guide you through what you need.

N.P.

Easy to discuss requirements. Supplied a quick quote and availability. Picked up in the afternoon. Good service.

C.O.

You can go in and show the guys what you need if you can’t explain it

Gary Thompson

Cannot fault the team at Gateshead. They are quick to turn the quotes around, and once ordered, they deliver quickly. The team have a good knowledge of the materials, and that makes it easier to order from.

Neil Walton

Friendly professional service and good quality product.

A.D.

The fact that you will cut (small) sizes for anyone, and do not limit sales to large commercial industrial concerns. The friendly and helpful attitude of the staff, who offer advice and so on about your products.

Eugene Roche

There is a wide range of excellent products, and the Staff could not be more helpful and friendly, with a “Nothing is too much trouble” attitude.
Please, please, please, always keep this personal contact, as the experience they have when discussing a project is invaluable, in place of ordering incorrectly on the internet.
To the Team at Gateshead, We’ll Done!!!

M.W.

Fast. Friendly and helpful

Ann Sime

Friendly and helpful, quick delivery, quality product.

Daniel Butra

recommend professional service

S.W.

Excellent service and very friendly staff

R.

Great stock and quick quotes

G.B.

Over the last five year you have stocked all metals I have requested. I’m not a high user but you have always fulfilled my needs.

P.A.

Great service..got what I wanted..paid and was deliverd the next day ….
Lovely lads

Cameron

The team at Gateshead are a credit to the company.
Staff go above and beyond & really have helped me start my metal art business with their knowledge.
Thanks guys, Cameron aylwin @aylwindesigns

K.H.

Good quality and selection with next day delivery

Barrie Callaghan

The steel was collected by customers father and he commented how helpful and polite the staff were

Phillip Laws

Had everything I needed and was greeted by a very helpful and knowledgeable assistant

S.M.

Great selection of metal products and staff at the gateshead store are very helpful and friendly.

Steve

Speed and quality

G.

Wide range, any length cut

M.L.

The staff are polite, friendly and very helpful

S.S.P.

Friendly and efficient team. Really quick to assist with all my needs.

Stephen Houghton

the metal bit

W.C.

Great team and really supportive to someone that hasn’t had to purchase metal before

S.B.

Quick turnaround

Paul

I like that they deliver the next day plus they have a wide variety of steel products.

John Nellis

Excellent price and excellent staff , very happy with my purchase

Graeme Kitchen

Fabulous service every time, great products and always have what I require

A.D.

The service was absolutely first class from the team at Metal Supermarkets, Gateshead; from turnaround of quotation to preparation of goods, to assistance upon collection. The service was incredibly quick, with extremely friendly, helpful and efficient advice. We would definitely use them again and have no hesitation in recommending to others.

S.B.

Speedy response to online quote request. Called me within the hour. Onsite service was friendly and efficient. Piece was cut wrapped and handed to me within ten minutes. Great service.

Chris Watson

Even though I was a private individual (a DIY enthusiast, not a business) and my requirement was quite small, they had exactly what I was looking for.
The company’s staff were pleasant, courteous and very helpful.
I would certainly use them again.

R.C.

Quick and friendly service

.

Very helpful very good prices

R.S.

Not just there for the big guys.
Provides a range of metals and alloys
For the hobbyist to the builders and repairers of small things.

Shane Richardson

speed staff result

J.H.

The lads where very friendly and helpful. Everything we needed was in stock.

Vicky Wharton

Friendly service with quick turn around.

Norman Powell

Very friendly & knowledgeable staff allways willing to help
Just what busy contractors need

Anton

Excellent product and customer services, couldn’t have asked for a more prompt delivery even after I had to exchange a square tube after ordering them wrong dimensions, no fuss

Dennis Forrester

Had the metal cut and ready on the same day I bought it at a very good price very friendly and helpful staff

Friendly and efficient service.

Andrew Lee

great and fast response

Peter

Mistakes are made it’s how you rectify it that makes you a great company or a mediocre and you are a great company to deal with

M.S.

Very helpful and friendly staff. Good stock. Slightly expensive.

Colin Handyside

Helpful staff, huge stocks ,being able to buy small quantities excellent- cutting and folding very useful

M.C.

Fantastic friendly and so helpful staff

G.T.

Easy to order transaction.
Fast and efficient service.

I.

Good quality products at very reasonable prices. Very knowledgable staff who are very easy to get on with. All in all a brilliant experience

S.W.

Good range of products and very helpful staff at Gateshead.

B.W.

Very easy company to deal with

Charlie Johnston

What a great business you operate! Really friendly helpful staff like Dave who went out of his way to make sure my metal sheet was just right! Well done guys!

Richard Cudmore

Great service and very friendlily.

M.

Excellent service, very quick turn around on both quotes and product

Tad

Great service, i get quotes within minutes would recommend 100%

.

Aussie sounding guy on the desk
Very helpful and genuinely friendly

H.

Do not know the company well enough to give a constructive comment.

Eddie Mccusker

Your assistant was very helpful and price was right.

Tomasz Schilberg

Excellent, fast, not over priced

B.H.

The service was excellent and friendly. Thankyou

Peter Short

Got what i wanted, fast👍

P.C.

Pleasant and helpful staff.
Reliable.
Quick turn around for parts and plenty of stock at the store.
Would highly recommend to other contractors in the same industry as ourselves.

Darren Witty

Always a good stock of what I need and on rare occasions they don’t there is something similar recommended.

Staff are always friendly, welcoming, knowledgeable and go the extra 6-7 miles to help.

Andy, the manager of Gateshead branch deserves special recognition as he forms such good relationships with his clients that they won’t want to try elsewhere.

I recommend these guys to anyone that enquires about my metal supplier. Can’t speak highly enough of them.

Richard Hall

Steel is steel, but what makes you different is your first class customer centred service!!!

Thank you, this is greatly appreciated.

Elliot

a little more expensive by the inch but you can buy exactly what you need without having to buy the entire length elsewhere, the lads at the front desk at Gateshead are an absolute credit to you, very knowledgeable, very friendly, unbelievably helpful and professional.
I walk through the door with a problem and they make it go away. That’s the service you want and appreciate.

Charles Pearson

Stock availability, reasonable prices, friendly staff

M.P.

Very helpful staff and quick service. All round good experience I would definitely recommend Metal Supermarkets.

David Morton

Excellent customer service, very helpful and very swift on getting back with options for specification.
Brilliant !!!!
Many thanks
David Morton

J.J.

Good products only pay for what you need and staff very very helpful and friendly could not ask for anymore

Tom

Walk in customers welcomed. Friendly and knowledgeable staff who are prepared to listen and help. Good stock.

Peter

Excellent knowledge and service

P.S.

Very helpful friendly staff
Can provide small quantities

M.R.

Helpful advice and took time to discus our requirements. Purchases needed to be cut and were ready for agreed collection time.

K.

Fast & friendly service

Dave Henderson

Staff always polite and helpful especially the South African lad in your team valley Gateshead depot

T.R.

Fred was very helpful on the phone and over email. Helped me with some mesh as I was unsure so showed me what they had an explained the best option.

Will definitely use again when needed

B.M.

I was after some 300mm x 300mm plates to mount CCTV cameras on and the person I contacted was most helpful, polite, and provided advice on the best material to use – we opted for 3mm aluminum. The plates were cut and drilled, and ready for collection the next day. Will certainly use Metal Supermarkets again and recommend them to anyone who may require your services.

H.B.

Convenient and speedy local supply

E.W.

Good staff and very helpful

John Nesbitt

They’re very helpful and reasonably priced

S.N.

very friendly and helpful staff
thank you

L.B.

Easy process of ordering and collecting. Didn’t feel like a metalworks, more like screwfix.

N.R.

Prices.
You are very good for small order service but your unit prices are extremely high at the moment. Shockingly so.. Appreciate its a difficult time for all but as such more important to keep your customers afloat !

K.M.

Helpful prompt attention

Kenny Ranson

Not the best price but always a great service from the Gateshead Branch

N.C.

I asked for quote and received one instantly and the guys in the depot were I picked up my order were really helpful.

I.F.

Quick and easy, very helpful staff. Not the cheapest but a good variety of material.

Paul York

Great products and very easy to deal with.

D.J.

The little guy with cap on waz fantastic : he came outside measured up & found the right steel tube straight away for my roofrack , he cut it tooo size for me wich saved me alot of time : i waz only in ther bout 15min : nothin waz a problem : superb service !!

C.H.

excellent price and quick turn around

A.R.

Very friendly staff

Chris Flatt

What we wanted, when we wanted at a great price

R.M.

Excellent friendly service. Will use every time I need anything metal.

Ronnie Adams

Materials are readily available, staff are knowledgeable and extremely helpful.

R.E.

Staff where friendly and very helpfull.

Bryan Dent

Great service, and always seem to have what you need.

B.B.

Very helpful, very good on the spot service for a small job.

A.M.

Professional efficient service telephone order processed quickly staff very polite and knowledgeable

reinstate the ability to sell off cuts

G.

Service is second to none

Materials needed are always in stock

J.J.

very good rather buy local than off ebay

Ian Todd

First class service

D.H.

Fantastic helpful staff, lots of stock. Always find what we want. Brilliant.

K.H.

Availability

Steve

I love this place. Everyone is helpful and efficient. Metal May be a little pricey compared to other places but I always get what I need.

M.D.

quick delivery, well priced. great overall service

M.

Really friendly and helpful staff,what a nice company to deal with.

Paul Foster

Great service, Very knowledgeable staff

Paul Potts

Top quality material and the lads at store were very helpful, I would recommend you to anyone

B.H.

Staff very informative about products
Friendly and helpful

Bill Dalton

Your able to purchase a small to large amount of metal.