Employment Opportunities

Metal Supermarkets® is expanding rapidly and is always looking for experienced metals people! The ability to work in a small, resourceful team-based environment focused on delivering world-class customer service is critical in all roles. Perhaps you don’t have any metal experience? Well we are always looking for enthusiastic, hardworking people, sales and customer service focused people wanting to grow with us, so you are welcome to get in touch. Perhaps Metal Supermarkets is the opportunity you are looking for!

Our London Park Royal store (NW10) is a top performer in our network. A sales and customer service focused person is needed to join our busy trade counter team.

Metal Supermarkets offers a wide variety of metal types, shapes and related services such as cutting, guillotining, delivery… and we do this fast! With a network of 7 Branches in the United Kingdom and over 90 worldwide, we source rare, hard-to-find metals for our customers and the general public over the counter, taking inbound sales calls, purchasing, quoting prices and replying to email sales requests.

Objectives

The Customer Service Representative will enjoy a diverse role with a wide variety of contributions, supporting customers and working within a tight-knit team environment. The main objective is to service the needs of the customer base that contact us by telephone, email/fax or as walk-in business. This individual is expected to be focused on sales targets and to conduct him/herself in a professional manner conducive to generating a team attitude toward maintaining effective customer relationships.

Primary Responsibilities

Provide consistent, superior service by ensuring that all customer needs are recognized, serviced, and high customer satisfaction is maintained at all times.

  • Support the achievement of sales/budget targets, which includes attention to gross margins.
  • Day to day tasks include selling, quoting, organising some purchasing and some material handling and metal processing (Training given).
  • Perform other duties as directed by the Assistant or Store Manager.

Requirements
The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Must demonstrate strong communication and interpersonal skills.
  • Proficient with the use of computers and software.
  • Self-motivated with an acumen for sales and a passion for customer satisfaction.
  • Exceptional phone technique.
  • One year of customer support experience. Trade counter experience would be an advantage.
  • Metal and metal related product knowledge is a definite asset but not required. If you bring the passion and customer service expertise we can teach you the metal.

This is what we can offer you:

  • Very competitive hourly rate of £11.50
  • Generous incentive bonus. Current on target incentive averaging £200 plus per month.
  • Uniform provided including boots.
  • Up to 44 hours per week
  • Shifts are typically 8:00 am – 5:00 pm or 7:00 am to 4:00 pm Monday to Friday
  • You will be required to work every second Saturday from 8:00 a.m. – 12:00 p.m.
  • Job Type: Full-time

Application Information
All interested applicants can apply by sending their resume and cover letter to: dburnett@metalsupermarkets.com.

Manchester (Trafford Park)

Customer Service Representative

Target smashing Trade Counter Customer Service Representative needed! This is the opportunity you have been waiting for!

Our new Manchester store in Trafford Park (M17) is ready to open and a sales and customer service focused person is needed to join our trade counter team.

Metal Supermarkets offers a wide variety of metal types, shapes and related services such as cutting, guillotining, delivery… and we do this fast! With a network of 7 Branches in the United Kingdom and over 90 worldwide, we source rare, hard-to-find metals for our customers and the general public over the counter, taking inbound sales calls, purchasing, quoting prices and replying to email sales requests.

Objectives

The Customer Service Representative will enjoy a diverse role with a wide variety of contributions, supporting customers and working within a tight-knit team environment. The main objective is to service the needs of the customer base that contact us by telephone, email/fax or as walk-in business. This individual is expected to be focused on sales targets and to conduct him/herself in a professional manner conducive to generating a team attitude toward maintaining effective customer relationships.

Primary Responsibilities

Provide consistent, superior service by ensuring that all customer needs are recognized, serviced, and high customer satisfaction is maintained at all times.

  • Support the achievement of sales/budget targets, which includes attention to gross margins.
  • Day to day tasks include selling, quoting, organising some purchasing and some material handling and metal processing (Training given).
  • Perform other duties as directed by the Assistant or Store Manager.

Requirements
The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Must demonstrate strong communication and interpersonal skills.
  • Proficient with the use of computers and software.
  • Self-motivated with an acumen for sales and a passion for customer satisfaction.
  • Exceptional phone technique.
  • One year of customer support experience. Trade counter experience would be an advantage.
  • Metal and metal related product knowledge is a definite asset but not required. If you bring the passion and customer service expertise we can teach you the metal.

This is what we can offer you:

  • Very competitive hourly rate of £9.50
  • Generous incentive bonus. On target incentive £150 to £200 plus per month.
  • Uniform provided including boots.
  • Up to 44 hours per week
  • Shifts are typically 8:00 am – 5:00 pm Monday to Friday
  • You will be required to work every second Saturday from 8:00 a.m. – 12:00 p.m.

Application Information
All interested applicants can apply by sending their resume and cover letter to: cfrench@metalsupermarkets.com.
www.metalsupermarkets.co.uk

Manchester (Trafford Park)

Driver / Warehouse Operative

Interested in getting into one of the world’s major industries? We are looking for an experienced Driver / Warehouse Operative for the expanding operation at our new Manchester (Trafford Park) Store.

Known worldwide as The Convenience Stores for Metal, Metal Supermarkets is a business to business franchised brand with over 90 stores across the United States, Canada, and the United Kingdom. We have been providing businesses and consumers with quality customer service and products since 1985.

About the Opportunity

As Warehouse/Driver you will be responsible for processing orders and making deliveries/pickups to our customers and from our suppliers in a 3.5 tonne drop-side truck while maintaining the highest level of service possible. You will receive equipment and metal training. This is a great way to get into the industry at the ground level and learn the business!

Responsibilities

Cut customer orders using metal cutting equipment such as saws, hydraulic guillotine, etc. to exact customer specifications.

  • Receive, identify and stock incoming materials as required
  • Assist in proper maintenance of equipment (saws, forklift, etc.) ensuring safety first for everyone
  • Make small quantity metal deliveries to local industrial/manufacturing client base while maintaining a superior level of customer service
  • Pick up larger orders from suppliers
  • Maintain company vehicle to company safety standards
  • Perform daily safety and maintenance checks
  • Advise Store Management of any requirements for maintenance and repairs
  • Ensure Warehouse is clean, organized and safe at all times
  • Other duties may be assigned as required

Qualifications

  • 1 year previous driving experience
  • Valid driver’s license Category B
  • Excellent customer relationship skills
  • Ability to accurately use measuring instruments – i.e.: tape measure and calipers
  • Motivated and enthusiastic team member
  • Ability to work well under pressure, multi-task and meet deadlines
  • Excellent English communication skills both verbally and written
  • Ability to react to frequent schedule/routing changes
  • Physically able to frequently lift/move metal product weighing up to 25kg
  • Secondary School education
  • Forklift certified with experience an asset
  • Computer skills – MS office, etc. a definite asset
  • Metal and metal related product knowledge a definite asset

This is what we can offer you:

  • Wage £9.00
  • We pay a monthly attendance bonus of £50!
  • Uniform provided
  • Up to 44 hours per week
  • Shifts are typically 7:00 a.m.– 4:00 p.m. Monday to Friday
  • You will be required to work every second Saturday from 8:00 a.m. – 12:00 p.m.
  • Job Type: Full-time

A great organisation with fantastic staff and Management!

Application Information
All interested applicants can apply by sending their resume and cover letter to: cfrench@metalsupermarkets.com.

Glasgow (Govan)

Customer Service Representative

Target smashing Trade Counter Customer Service Representative needed! This is the opportunity you have been waiting for!

Our Glasgow (Govan) store (G51) is a top performer in our network. A sales and customer service focused person is needed to join our busy trade counter team.

Metal Supermarkets offers a wide variety of metal types, shapes and related services such as cutting, guillotining, delivery… and we do this fast! With a network of 7 Branches in the United Kingdom and over 90 worldwide, we source rare, hard-to-find metals for our customers and the general public over the counter, taking inbound sales calls, purchasing, quoting prices and replying to email sales requests.

Objectives

The Customer Service Representative will enjoy a diverse role with a wide variety of contributions, supporting customers and working within a tight-knit team environment. The main objective is to service the needs of the customer base that contact us by telephone, email/fax or as walk-in business. This individual is expected to be focused on sales targets and to conduct him/herself in a professional manner conducive to generating a team attitude toward maintaining effective customer relationships.

Primary Responsibilities

Provide consistent, superior service by ensuring that all customer needs are recognized, serviced, and high customer satisfaction is maintained at all times.

  • Support the achievement of sales/budget targets, which includes attention to gross margins.
  • Day to day tasks include selling, quoting, organising some purchasing and some material handling and metal processing (Training given).
  • Perform other duties as directed by the Assistant or Store Manager.

Requirements
The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Must demonstrate strong communication and interpersonal skills.
  • Proficient with the use of computers and software.
  • Self-motivated with an acumen for sales and a passion for customer satisfaction.
  • Exceptional phone technique.
  • One year of customer support experience. Trade counter experience would be an advantage.
  • Metal and metal related product knowledge is a definite asset but not required. If you bring the passion and customer service expertise we can teach you the metal.

This is what we can offer you:

  • Very competitive hourly rate of £9.50
  • Generous incentive bonus. Current on target incentive averaging £150 to £200 plus per month.
  • Uniform provided including boots.
  • Up to 44 hours per week
  • Shifts are typically 8:00 am – 5:00 pm Monday to Friday
  • You will be required to work every second Saturday from 8:00 a.m. – 12:00 p.m.

Application Information
All interested applicants can apply by sending their resume and cover letter to: sdiver@metalsupermarkets.com.

www.metalsupermarkets.co.uk

Southampton

Assistant Store Manager

Passionate B2B Leader Required! This is the opportunity you have been waiting for!

Our Southampton store is a top performer in our network. An operationally well organised, sales and business focused Assistant Store Manager is needed to join our team to build on this great foundation.

Metal Supermarkets UK Limited (MS) is an owner and franchisor of metal distribution stores. MS has been active in the UK for over twenty years and is part of the Metal Supermarkets Family of Companies (MSFC), headquartered in Toronto, Canada. MSFC is the world’s largest supplier of small quantity metals with a primary focus on ‘Business to Business’ customers, such as small and large manufacturers, tool and die shops, machine shops and fabricators, hospitals, government agencies, schools and universities.

With a network of over 90 franchised or corporate stores in the United States, Canada and the UK, Metal Supermarkets is the only small quantity metal franchisor in the world. MSFC’s franchisee and corporate stores carry most standard shapes and grades of black and bright steel, aluminium, stainless, brass, and copper and will source non-stock material upon customer request. Value added services such as production cutting, hole punching and guillotining are also available at most locations.

For more information, please visit https://www.metalsupermarkets.co.uk/about-us/

Primary Responsibilities

The Assistant Store Manager is directly responsible for the fast and efficient processing of orders through their directly reporting warehouse team.

  • You will be the direct link between the trade counter and the warehouse.
  • Manage the warehouse and delivery team day to day.
  • You will be a key stock purchaser
  • Manage stock receiving
  • You will manage stock counts
  • Trade counter sales
  • Manage machinery maintenance and service schedule.
  • First aider (Training provided)
  • Forklift driving as a back up. Training provided.

Requirements
The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • You will have experience in B2B operations.
  • Trade counter and warehouse stock management experience would be of value in the position
  • You will need superior customer service skills as you will be dealing directly with customers on the trade counter and over the phone
  • The Assistant Store Manager is expected to capably run the complete store operation in the absence of the Store Manager. In fact you should have the drive to be looking to run a store of your own in the future as the business expands.

Job Details

  • Great remuneration package includes robust sale and profitability performance related incentives. You share in store success
  • Uniform provided
  • Up to 44 hours per week
  • Shifts are typically 7:00 am – 4:00 pm
  • You will be required to work every second Saturday from 8:00 am – 12:00 pm
  • Job Type: Full-time
  • Salary: £22,000.00 /year
  • Benefits: Bonus scheme

Application Information
All interested applicants can apply by sending their resume and cover letter to: bzapal@metalsupermarkets.com.

Metal Supermarkets UK – Stainless Steel, Aluminium, Bright, Black, Engineering, Bronze, Copper, Brass, Tool, Galvanized

7 locations in the United Kingdom offering instant access to a wide variety of metal types, shapes, sizes and grades.

Find your closest store

Get a Quote Fast